Based on authentic user experiences
Emanuela Innelli
6737 reviews
N/A
8 months ago
Very helpful customer services l Had a
Needed to contact the wegottickets customer service for some help and advice regarding a ticket I had purchased a a while back I emailed early evening on Monday and had a response from Tayla first thing on the Tuesday morning Issue resolved Looking forward to the gig Great customer service the speedy response was much appreciated Thanks
katie shanks
6737 reviews
N/A
8 months ago
sorted in seconds
Very helpful customer services I had a problem with my email and it was sorted within five minutes Thank you
Ann-gelic
6737 reviews
N/A
8 months ago
Really helpful team
I had a problem of my own making and Zin had it sorted straight away So easy to contact and talk to not common these days
Mrs Birch
6737 reviews
N/A
8 months ago
Super easy
Really helpful team especially Aiden Thank you for your assistance Really quick resolve too Thank you
customer
6737 reviews
N/A
8 months ago
Good service friendly staff
I regularly buy tickets for events using this site It s super easy to use They are great at communicating should you have any problems and quick to reply
Mrs Allison Kirk
6737 reviews
N/A
8 months ago
Bought double tickets by accident
Good service friendly staff Couldn t go to a gig and they assisted me immediately reselling my tickets within minutes
Del boy
6737 reviews
N/A
8 months ago
Wrong date
I made a mistake when booking my tickets and accidentally booked double I emailed wegottickets the same day Tayla at wegottickets contacted the event organisers for me to ask if a refund was possible They said yes and Tayla sorted the partial refund etc It was all done very smoothly and quickly with great response time I should add that it was for a relatively small event in a couple of months which still had most of its tickets available I imagine it might not be possible with all events and venues but wegottickets customer service was great
Wendy Fleckney
6737 reviews
N/A
8 months ago
Reliable tickets hassle free
Ordered a ticket but for the wrong date My mistake An email to them and the super stars changed my ticket I am super pleased with the help and their speedy response Great service Thank you
Michael Young
6737 reviews
N/A
8 months ago
I booked tickets to a local event
A really good company to deal with I miss placed my tickets contacted wegottickets straight away they sorted them out with no problem Thank you Tayla
Andy
6737 reviews
N/A
8 months ago
Wheelchair user tickets
I booked tickets to a local event but 24 hours before the event I needed to transfer the tickets to another night I had read the F Qs and accepted it might not be possible but contacted the company They replied within 5-10 minutes despite it being later in the afternoon to confirm the tickets had been transferred to the new date and an email with confirmation and tickets sent The customer service was brilliant and I would recommend this ticketing company A bit other ticketing websites can t act like wegotttickets