


Welcome Break | Motorway Services And Hotels
Based on authentic user experiences
James
6718 reviews
N/A
9 months ago
Con artists of the highest order
Con artists of the highest order So much for caring for weary motorists on long drives If you decide to have a welcome break of 2 hours or more it s a minimum 15 parking charge F YOU unWelcome Break Dangerous and dodgy IT S ABOUT TIME THESE COWBOY PARKING FIRMS WERE OUTLAWED Again F YOU
Caroline Nightingale
6718 reviews
N/A
9 months ago
Appalling customer service
What customer service Left 5 messages on Tel number 01279 653388 Sent email No response Finally got through to Peter on 01908 299700 who said he would send me an email before the end of the day Still waiting Website states disabled toilets are being refurbished and my question was how long is the walk to the nearest disabled toilets as the wheelchair will be packed under all the luggage Journey is tomorrow Tried calling again today and cannot get through and get cut off NO CUSTOMER SERVICE
Jayne Hilton
6718 reviews
N/A
9 months ago
Less than a star
Less than a star Travelling late back from Dorset had to come off as had slow puncture to change tyre Services toilets shut Absolutely disgusting and even the fuel pumps doors were shut couldn t use them What s the point of services if you can t use the facilities on a 276 mile journey Staff who were leaving were also unhelpful and just wanted to get out of there I will never spend any money at any welcome break services again Good job we managed to sort the car in time or we would have also had a 15 car parking fee to pay and if phone had run out would have been 100 I just can t express how disappointed and angry I am
lee kent
6718 reviews
N/A
9 months ago
The good breakfast Keele service
The good breakfast Keele service station what a joke name can officially say it s the worse breakfast I ve ever had everything on the plate was microwave from pre cooked and wasn t even microwaved long enough the mushrooms stone cold and under cooked and the rest of the breakfast wasn t better for the prize you think it would be betterStaff are more concerned chatting and taking fun of customerDon t waste your money
Andrew William Frisby
6718 reviews
N/A
9 months ago
Stopped at Fleet services on the M3 to
Stopped at Fleet services on the M3 to get something to eat from the shop at the garage Garage was open but a very rude woman wildly shook her head at us and shooed us away when we approached the doors - I guess it was closed No wonder it was empty - shop not open and fuel a good 30p per litre more than anywhere else Accept it was closed but there s no need for rudeness We will stop at the next 24 hour services on A303 instead
Simon Dodd
6718 reviews
N/A
9 months ago
Do NOT use Welcome Break
Do NOT use Welcome Break They employ Parkingeye to enforce fraudulent parking tickets I parked on garage forecourt for 3 hrs as I was too poorly to drive sat in the restaurant spending money There were no signs displaying the parking charges if you stayed 2 hrs 100 ticket
Timothy Thompson
6718 reviews
N/A
9 months ago
M4 Cardiff Gate
M4 Cardiff Gate Disgusting Disabled toilet had not been cleaned for weeks going by the dust on all surfaces No paper towels or electric hand drier No visible staff to complain to In the present pandemic toilets should be regularly cleaned and all surfaces including door handles wiped and disinfected
David Rhys
6718 reviews
N/A
9 months ago
Petrol prices are coming down in the UK
Petrol prices are coming down in the UK and these jokers are still charging over 2 00 L Starbucks out the machine is heavily watered down and has little flavour twice now at the same garage in Lancashire yet the same Starbuck machines in Euro Garages are well better Given they are charging an arm and a leg for petrol during a cost of living crisis it s a joke that these places are pot hole central around car parks and upkeep is very poor Save your money and drive on to a local garage just off the motorway or use Euro Garages Welcome Break have set out to rinse drivers at every opportunity
IAM
6718 reviews
N/A
9 months ago
Unwelcome break
Unwelcome break Warwick services Stopped at Warwick services at 20 30 this evening My daughter who is Coeliac wanted some hot food Only hot food available was neither suitable nor healthy In fact only 2 choices of food available in services for her Sushi or porridge No hot healthy meals readily available in any format at all Welcome break not alone here this is a systematic problem with UK motorway services not providing what is really needed
P Smith
6718 reviews
N/A
9 months ago
Worst motorways services in the whole
Worst motorways services in the whole network 1 There are NO nightime facilities available to drivers All food venues shut only thing open is a WH Smith with disgusting over priced sandwiches that you would not let a dog eat big welldone to Welcome Break for looking after the night workers not petrol stations lock their doors at 10pm wont even allow a toilet visit 2 The state of their premises is disgusting dirty or closed with truck parks that look like Afghanistan side streets full with pot holes Burtonwood Hartshead Moor to name 2 3 Staff demoralised rude unfriendly This company needs a serious kick up the backside