


Based on authentic user experiences
Gilles
6731 reviews
N/A
8 months ago
the worst insurance company
the worst insurance company well awayWe purchased this insurance hoping that as an expatriate it would maybe be a better Insurance than the regular American Insurance We were completely WRONG The premium for us was 18 000 a year and what a disappointment First we paid 1 800 a month for basic to No coverage in the end Trying to get approval for anything was always a delay that would end in billing calls because they were so slow Pharmacy s don t recognize this insurance so again out of pocket What was that 1 800 a month used for They didn t cover emergency room at all and they are based in Bermuda This ALL should have been a red flag that they were not recognized anywhere we tried to use it I could go on and on about how horrible this insurance is but please take my word for it I would hate to see anyone else getting taken advantage of through this company Lesson learned I should have just went with an American insurance company
Benjamin Lugassy
6731 reviews
N/A
8 months ago
This company is definitely a scam
This company is definitely a scam Must be run from a basement The website is despicable the processing claim time is over 6 months The staff and employees are rude and disrespectful If you want your insurance experience to be worse than Hell choose wellaway
Thibault Lallement
6731 reviews
N/A
8 months ago
Worst expat insurance
Worst expat insurance Very long claim processing time customer support is poor I have been with them for 3 years too long and always told myself to leave This time I m done Bis repetita poor customer support unreachable expensive insurance 12 from 2019 to 2020 for my subscription When you pay 7000 per year person you expect a reactive and quality support Coverage is equivalent to other expat insurances Not worth the price Will go with April or could give a try with blue cross shield Any other suggestion is welcomed
Private Customer
6731 reviews
N/A
8 months ago
Don t use - electronically backwards
Seems like a one person company I m exchanging emails directly with Chief Medical Officer Underwriter Their communication consists of sending you html files attached to emails that you have to download and open and then you get a PDF that looks like someone took with their phone And that s when they onboard you God help me when I file a claim
Meiling Andersen
6731 reviews
N/A
8 months ago
US student insurance is a fraud
US student insurance is a fraud it says that if school reject the student plan you will get a full refund within 30 days its a scam no one on the insurance company to process your request no one daily phone calls messages emails - no response or someone response I will pass your info to the right department No one response
Jose Gross
6731 reviews
N/A
8 months ago
Don t deal with these people
They gave me three different reasons on why my claim was denied they always looked for the next thing to say Please avoid getting this insurance we were forced to work with them by my wife s company but they are the worst insurance I have ever worked with
Shani Shloman
6731 reviews
N/A
8 months ago
I had insurance with this company for
I had insurance with this company for five years and never made a single claim during that time When I finally needed to use the insurance they repeatedly tried to deny my claims even though I was eligible from the start I had to resubmit the claims multiple times before they were eventually processed Their tactics felt like an attempt to avoid paying legitimate claims which was incredibly frustrating and time-consuming Based on my experience I cannot recommend this company
Andrew Johnson
6731 reviews
N/A
8 months ago
Professional
Work well-professionally and great customers services when buying expatriate insurance
Carolina
6731 reviews
N/A
8 months ago
Great health insurance
Great health insurance excellent price
ZOE
6731 reviews
N/A
8 months ago
Great service that went above and
Great service that went above and beyond