Wellersauctions Reviews

Best Online Auction

Brilliant online Auction I ve got some great bargains All the clothes I ve brought are great quality The staff are always lovely and helpful

DO NOT BUY products from this auction

DO NOT BUY products from this auction site I ve bought three items over a period of a year The items were listed as working When collected and took home every item was faulty or broken and the auction site just brushed there hands off the product and said sorry we don t test the items we just check they turn on Below is a RESPONSE to my review stating they will offer me a refund I have just received an email to say they are not refunding me These items YOU ARE BIDDING ON are SECOND HAND and FAULTY GOODS BEWARE The food mixer I bought was broken and when being repaired by an electrician took photos showing it was filled with cake mixture and food and was beyond repair The bed I bought was shown assembled in the pictures when delivered this item had no bolts to assemble and the top of the bed posts had been sawn off Running machine purchased sold as working and is faulty and hazardous - When turned on it blew every fuse in the house and the fuse box and set alight from the plug socket and started smoking from the machine itself I will never purchase anything from this auction site again and will be taking this further If you buy second hand goods from any seller either in person or online you are protected by consumers rights rules and legislation 2015 andConsumer Contracts Regulations 2013 The rules the Consumer Rights Act will replace are found in the Sale of Goods Act 1979 the Supply of Goods and Services Act 1982 and the Unfair Terms in Consumer Contracts Regulations The main points of the Sale Of Goods Act remain items we purchase must be of satisfactory quality based on factors such as price and fit for the intended purpose THESE ITEMS ARE NOT AND MUST MEET THE THREE CONDITIONS - They should be of a satisfactory quality- They should be fit for purpose- They should be as described and meet our expectations- It s easy to think of examples where second hand goods wouldn t meet these standards Very dishonest and misleading when selling products

BEWARE - FAULTY SECOND-HAND GOODS

Really disappointed in the after sales with Weller Auctions Ltd This company will find any way out of refunding you any money after miss selling you a product When a company states a product turns on that means it works right No apparently not It means it just turns on and nothing more This company are not transparent when selling items It could be their is parts missing its second-hand does not work ripped So if you don t ask then it s tough luck They don t answer the phone you have to leave a message Emails only get responded when it suits and want payments made BEWARE

Absolute SCAM artists

Anything that plugs in you buy at your own risk Powers up minimal sign of use etc DOES NOT mean the item works I would seriously avoid this bunch of hustlers SCAM ALERT SCAM ALERT

Desperate Auctioners

Yes you can get a bargain if you are very lucky Since they started No Viewing they seem to have taken the opportunity to get rid of a load of junk that does not work Described as Lights up or minimal signs of use mean they are probably not working Unfortunately I have brought stuff from them and they were mostly rubbish or did not work Latest trick is to take 10P out of your credit card when you register to bid They will return it but only if you ask Most people would not bother but it soon builds up They must be desperate to get your money Last note as there is no viewing they should come under the 28-day rule where you can return if not happy Good Luck

expensive and lots of question marks

Seams like every time i put in a max bet just cuz i want to get a item when it gets close to the end if someone dosen t overbid me but just binds on the item it resets the timer and so on untill the bidding gets close to my maximum bid I do get a email when i pun a maximum bid gest i cant lower that afterwards So they do have access to my maximum bid and that kinda is a way for inside people to increase the bid close to my maxim Also with the vat and buyers premium and buyers premium vat you get a little over 50 on the total cost

So after winning an item on a timed

So after winning an item on a timed auction at a low price Wellers then emailed saying that there was issues with the timed auction and certain lots were being relisted for another 24 hrs The item that I won at a low price was relisted and goes up and up but strangely they only relisted high value items seems odd and unfair as technically I won the item

Dont use AW

I have been their customer for a while now and I must tell I will be moving to another online bidders Here is why 1 DAMAGED GOODS LISTED AS NOT DAMAGEDI purchased few chandeliers with the bowl shades - in pics they used for bidding they were all complete and unbroken When I arrived to collect them they were all broken but one When I asked them how is this possible my official argument was that they broke them all after the bidding ended but the real reason was they were lying these shades were broken and they put them on anyway to get rid f of them I won it for 9 I wondered why nobody bit on it but now I know - don t bid on stuff that has glass shades and if you do bid consider it broken even when the pic shows its not I looked online and one ball-shaped shade would cost me cca 20 from China These guys were very happy to refund me 9 quid rather than pay me 120 for 6 shades This happened twice 2 PACKAGINGduring another bid I won 3 old iMacs which they posted over to me You could not believe how they were packed - two iMacs were against each other screen to screen with no padding filling inbetween or around them and guess what the screen broke I had a lot of arguments with them over emails and phone them saying its not their mistake Finally I got it refunded after reporting business practices but now I cant bid much as the only way to get the item is to go there in person to collect it because these people will not even pack the items so that the courier I book myself wont be able to collect even I am paying for it 3 DELIVERIESAW will not deliver any items to you nor will they pack them for the courier to collect it So even if I was happy to pay DPD to come and collect my parcel which in many cases its just as small as shoe box they wont be able to collect it because the AW will not even pack them and so courier will not collect loose items as they would be liable for the damages So my only option is to book a zipcar dont own a car and pay extra 30 if traffice between London and Guilford is good to collect my items on top of winning bids BP VAT and all those other fees they add up 4 ITEMS CONDITIONSItems are mostly not checked ie sold as seen which means many items will not be working It happened to me many times So they use it to their advantage cos if there is a not working item they just dont say much in description except not fully tested or not tested and so they are passing the full risk on to you CleverMoving to other online auction sites

I ve been asked to review

I ve been asked to review Based on my experience of Wellers Auctions in Guildford I would assure folk to avoid Why I used them for a few months quite extensively at first but soon the issues began You ll end up with missing essential things you bought with no way to find them items listing as new that were not new items listed as working and not working and much more item issues Next you would find it hard to get hold of them so you would have to physically visit them when no one responds and they have no way or system that caters to this these problems I would regularly be there to complain about a missing item part not as described or missing refund and it took up more and more time I often would have conversations with other unhappy customers waiting too Plus the premium they charge is a profit breaker Have since found much better Auction houses You ve been warned