Reviews
3.21
5-star
34.34%
4-star
13.13%
3-star
12.12%
2-star
20.2%
1-star
20.2%
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Shannen
N/A
1 year ago
I felt like royalty
I felt like royalty I am impressed at the level of customer service at the Dover Delaware branch keep it up guys your amazing
Amanda
N/A
1 year ago
Wells Fargo has been amazing
Wells Fargo has been amazing I have been with them for 10 years and they are always helpful and friendly I recommend to anyone who asks
Tokyo Mommy
N/A
1 year ago
Reliable and fair but loyalty and knowledge of policies is a must
I have been a customer of a bank of a bank of a bank that Wells Fargo bought and have basically just left my account with them I live overseas but still have an established address in the USA I have both a savings account and a checking account in my name my husband s name and my Mother s name This has made it easy for all of us involved to manage the account and I have a debit card and have used a credit card from time to time Due to being a loyal customer and carefully following the account and any rule changes I have mostly been able to avoid fees however there were times I didn t catch rule changes and was charged overdraft charges or checking fees You can definitely avoid these charges if you are careful and catch any pitfalls on time or are aware of the rules They may or may not reverse the charges based on the reason you may be disputing them The customer service has IMPROVED dramatically My last experience was with some travel I booked that ended up being a scam I called Wells Fargo immediately to stop the payment that was a mistake I should have simply disputed the charges and the customer service was a life saver They moved my case up the chain and actually calmed me down as I was panicked it was a lot of money Everything was taken care of and I am truly grateful Many people who I know who have worked for them have said they are a wonderful employer and there is a reason they have stayed in business so long Yes the fees might be high and the rules might be strict but that is how they stay in business and stay reliable I would rather put my money with a bank that has well treated staff careful about who they loan to and charges higher fees than a bank that is cheap and too loose with their restrictions and end up going out of business Lesson learned
Nakeil J
N/A
1 year ago
Why I love Wells Fargo so much
I love Wells Fargo they always are very helpful the staff inside my local building are very helpful they always are asking if you need help and assistance they always want to be the best at what they re doing and I love my local Wells Fargo location
Cameron Campbell
N/A
1 year ago
Wells Fargo
App is very easy to navigate I can do what I need to do in second with this app
Jhabiby
N/A
1 year ago
I have Always had a Fantastic Outcome
Customer Service seems to be able to provide CS PHENOMENALLY well
rachel
N/A
1 year ago
We love doing business with WellsFargo
We love doing business with WellsFargo They were there when no one else was
SOLES MICHAEL T
N/A
1 year ago
Wells Fargo is one of the best banks
Wells Fargo is one of the best banks there is and they are better than Bank of America TD Bank any other banks that s out there and their process of starting a new account applying for loans is very easy and there s customer service to walk you through every step of the way and all their customer representative speak English
Matteo G
N/A
1 year ago
Wells Fargo has delivered a good
Wells Fargo has delivered a good experience to date
Allison Garrett
N/A
1 year ago
The Wells Fargo in my city is awesome
The Wells Fargo in my city is awesome easy to open account and friendly clerks
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