West End Shows London Theatre tickets from West End Theatre
Based on authentic user experiences
Christopher Marsham
6731 reviews
N/A
6 months ago
They never respond to your queries
They never respond to your queries I received an electronic ticket months ago with no confirmation e-mail and no details on the ticket I requested a confirmation e-mail a few times and received nothing from them
Sophie
6731 reviews
N/A
6 months ago
Disappointing customer service
I somehow purchased three tickets instead of two one ticket was seated well across the theatre from the other two I called as the mistaken ticket was also still on sale on their website I sent proof of this They refused to refund refused to move the ticket to at least be seated by the others to offer to a friend at the very least they were just so unhelpful Wouldn t help over the phone everything via email but a no response email I don t know if the error was their site or me during purchase but seems maybe both at fault The show was great but I wouldn t purchase using this site again there s many sales websites that I d hope have better customer service
Robyn Davis
6731 reviews
N/A
6 months ago
VERY FAST AND EFFICENT REPLY TO MY
The answer I received was quick concise and exactly what I needed to know Very helpful
Rosemary
6731 reviews
N/A
6 months ago
Our visit went very smoothly
VERY FAST AND EFFICENT REPLY TO MY QUESTION THANK YOU SO MUCH
Ms D Mehta
6731 reviews
N/A
6 months ago
The customer service was excellent
Our visit went very smoothly it was a great experience and the staff were helpful and attentive I was treating my daughter in law and we both had a wonderful time
TJ
6731 reviews
N/A
6 months ago
Great choice and easy to use website
The customer service was excellent I could not find my tickets and I emailed and got response straight away Amazing
Sam
6731 reviews
N/A
6 months ago
I couldnt find my ticket as I had
I couldnt find my ticket as I had entered the wrong email and they were very helpful and promot in helping me They also followed up
Kelly Hobby
6731 reviews
N/A
6 months ago
Perfect holiday gift
It was my daughters first time seeing Phantom so a beautiful theatre cast made it wonderful Also had a problem with emailing the tickets staff quickly fixed the problem once they received the email request
Irma udina
6731 reviews
N/A
6 months ago
The service was excellent
The service was excellent Luke went above and beyond to answer my questions and was incredibly kind and helpful throughout
rl
6731 reviews
N/A
6 months ago
swift helpful response
swift helpful response easy to follow