Westmidlandshomeimprovements Reviews

Very good service

Excellent service

What a brilliant team of Craftsmen

What a brilliant team of workers Seven talented members of staff attended my house and sorted out an absolute horror show of a fitted kitchen We cannot thank you enough Experienced talented swift and professional Thank you so much

AVOID THIS COMPANY

AVOID THIS COMPANY CUT CORNERS DONT FINISH JOBS DONT TURN UP IF THEY SAY 4 WEEKS BE MORE LIKE 8 WEEKS DONT CARE IF YOU HAVE 4 KIDS THEY HAVE NO QUALIFICATIONS IN BUILDING OR RUNNING A COMPANY I have all proof from pics and videos just dont use this company shockin

I would not touch this company

I would not touch this company Despite the overwhelming and obvious paid for reviews They are cowboys they promise everything and deliver on very little we are still waiting for all our documents from November they falsely accuse other Companies of fraud when they themselves are frauds Despite someone in your office saying they will hand deliver these certificates you are now saying you will re post them Surely a company who have been chased so many times for these documents would make the effort to ensure we get these documents but no you just keep fobbing us off I will tell you now I will not remove this 1 star as its an honest review of how we have been treated Why as a customer should I have to come and collect these Just another example of how you have treated us

Please don t trust this company

If 0 stars was an option that is what WMHI would receive A 6-8 week small job ended up taking 17 weeks through sheer incompetence and lack of care for the job itself or my families life Having to bullet point this because of character maximum1 Mouldy plyboard used in brand new flat roof2 no joist hangers3 Noggins badly spaced 4 Kerb only 75 complete 5 No insulation in the eaves6 No flashing7 No top coat8 Screws sticking out everywhere 9 Wall plate not bolted to the wall10 No vapour control barrier 11 Fibreglass all over neighbours new patio and standing on their flat roof12 Internal blockwork had to come down twice13 4 different teams of builders as 3 were incapable 14 Damaged our property 15 Were very rude and lied to us repeatedly 16 Dangerous electrics fitted by an unqualified electrician they have no certified or registered electricians 17 Put our family at risk of fire and electrocution 18 Demanded payment for incomplete and very poorly finished work19 Caused problems with neighbours20 Flooded our current kitchen and caused damage to the kitchen 21 Rude and misinformed repeatedly by office staff22 Old or substandard materials used repeatedly 23 The owner made promises at point of sale and then disappeared when needed24 Nothing completed to the standard promised every wall is unlevel and in some places out by 30-40mm from one end to the otherAbsolutely horrendous company that claim all teams are in house and employed directly THIS IS NOT TRUE They do not vet their subcontractors and then defend the abysmal work that is completed Honestly never been so let down by a business

Poor communication and not professional

Came over one time as a scheduled visit Quoted us on the spot for two different jobs It was a huge amount of money but never sent anything in writing to justify the immense cost Very poor communication and not professional No follow ups Reply to what you have said I do not appreciate when people lie as I have not said that I have asked for the costing to be sent over so I can see where the money goes towards in more detail

Completely avoid this company

Completely avoid this company If I could give no stars then I would To start we had a guy call Jay come to quote - made out he was the business owner and could definitely talk the talk sold a dream with what was included in the job so we signed the contract - turns out this Jay is just a sales rep and we only found this out when half the work was already done Building work started and I had to query many things with the site manager called Rob whom kept informing me the work is not included in the schedule of works completed by Jay which I had never seen If I had actually been sent this when I was suppose too then I definitely would not have continued with this company Onto the actual building work- absolutely horrendous Anything that Jay mentioned would be included wasn t and then it was extra cost for this and that The staff are rude The site manager Rob and company DO NOT listen to anything I had to say I told them numerous of times of things I do not want them to do or touch but then I come back to the property and they have continue to do them They have no consideration for your property and are happy to leave it in an absolute state There was many issues I raised they came back to rectify these issues and the issues were never improved in the end costing me more money as I had to get other trades people to fix the job that should have been done in the first place They tried to leave my house very unsafe All they are after is money try to intimidate you that you are in a legal binding contract but the work they carry out is horrendous and definitely not up to trading standards I was not living at the property whilst the work was going on so I was unable to monitor exactly what was done - so I m just waiting for more issue to arise in the future They tried to leave an internal steel beam exposed externally They tried to leave the brickwork at the side of my extension in a horrendous state huge gaps in the brickwork where you can put your hand through and see insulation using different bricks on the side ones that you have to use render on and then normal external brick - makes no sense as to why Overall the work is definitely not up to trading standards so do yourself and your money a favour and AVOID Work that they stated would be completed in 3 months had been ongoing for over a year due to the amount of issues and back and forth with the company I will be reporting them when I actually showed them the brickwork they only then apparently removed the builders from all their sites Just had a call out the blue from Jay today asking about if I m happy with the customer service after all this time which is a joke knowing he lied through his teeth and does it regularly looking at other reviews

good job

Pav came across honest and did deliver on promises The team did a great job and we are happy with garage conversion work done