Whatgeek Reviews

There was an issue with the shipping

Ordered a handheld retro console on Sunday 15th October Estimated shipping 5-15 days - 15th day being 3rd November Item arrived 1st November as described They did send an email to say it was out of stock - which was unnecessary because it arrived within the estimated delivery time - and caused anxiety and led me to read and believe the negative reviews To conclude - they sent their item out as described within the time period suggested

chef kiss

There was an issue with the shipping but customer service resolved the issue quickly Item was delivered faster than expected Packaging was excellent Now I just need to test out the item

Whatgeek were great

I messed up my whole order I messaged them about it even though I genuinely felt annoying asking them to change so much due to it being my own fault they still ended up fixing my order- my order also arrived today and it was all there despite how confusing it was with all the changes to my order I couldn t be more happier I freaking love my new keyboard and the tippy tappy sounds are like music to my ears Great customer service and the keyboards switches and keycaps are amazing quality Thank you again

Great service and a great price

I bought the Anbernic RG556 as it was by far the best price Good decion by me Whatgeek were excellent The console arrived priority as promised and I couldn t be more pleased with the console and the service The comms were great too I was informed every step of the way with proper updates I ll be ordering from them again

Excellent company with good customer service

I ve purchased keyboards from this company 3 times now and have never had any issues For my first order Sept Oct 2023 there was a delay in shipping as there was an issue with the supplier and raw materials being unavailable so WhatGeek customer service emailed me to explain the situation and asked if I was happy to carry on with the order I decided to cancel the order which they did for me immediately no fuss or questions I think this is what helped me decide to reorder the keyboard a month later - their customer service was really good and I felt like I could trust them And I was right 3 orders later I am very happy and would purchase from them again if I ever needed to Shipping can take quite a while it took me nearly 3 weeks to receive my most recent order in August 2024 but I think that can t be helped as the items are shipped from a warehouse in China which I personally don t have a problem with

Exceptional Selection Service and Quality

Their inventory boasts an extensive array of keyboards at competitive prices which become even more appealing with the addition of coupons I recently acquired a Feker Galaxy80 during the Chinese New Year season Shipping took just a few days and within 12 days the product arrived in Italy I am thoroughly satisfied with both the service provided and the exceptionally high quality of the product

cracked screen to brand new D thank you

After a wobbley start ordering a miyoo mini plus in purple and it arrive broken i finally recieved my replacement all working and a little faster than the 15 days they suggested it came in ten i was so worried i had been scammed but they handled everything brilliantly Thank You

Brilliant Service

Brilliant ServiceLegitimate business good deals and prices Good packaging slightly slow shipping but free and good prices I wanted to buy a LoFree block mouse but including shipping cost 70 If I bought directly from LoFree I would have paid more as they shipped from the US WhatGeek being UK based with free shipping saved me money and from potentially paying ridiculous import tax I hope to buy from WhatGeek again

Issues with product and not able to get hold of anyone

Update 10 07 24 - a new keyboard was finally sent out to me and received today so I am satisfied with the outcome I have been waiting for a response to my email about a faulty keyboard that I was sent for over 3 days now - their website said I should have received a response within 48 hours I have called their number and the line does not work They were also unresponsive when I emailed about my late delivery when I had paid for expedited shipping If you are taking customers money customers need to be able to get in contact with you I need a resolution for my 112 keyboard