Wheelbase Reviews

Great service

Great service bought via work online phone on cycle scheme and was all sorted within a week or so delivered a few days later Thanks

Really impressed by this company

Really impressed by this company I was contacted to tell me 1 item may be late I replied that I needed it by a certain date and it arrived That s what I call amazing customer service

Good price 50 off quick response to

Good price 50 off quick response to ensure the correct modelwas in stock fast delivery with updates via email so tracking was possible

Excellent service brilliant bike

Online purchase Karl was helpful from the start advising me on the best model and size of the bike I had chosen He was very knowledgeable about gear ratios and found the specs to show me which version I needed for my usage He gave me time to decide without pressure It was discounted but I was still able to have an additional rack ordered from Germany and fitted before shipping Stu in shipping managed to get my bike to me earlier than planned and it was carefully set up and packed The online video was really helpful - I bought a torque set as recommended - and I set it up on my own I m no bike mechanic and there wasn t actually much to do but I still felt proud The bike is awesome and I had a query about the fork set up which was quickly answered by Stu with an offer of more help if I needed it Thank you so much guys You are amazing

Fantastic

Can t complain about anything Any questions i had were answered very quickly Bike was promptly shipped to me and arrived in perfect condition Highly recommend

Arwan is a great guy what a great guy

Arwan is a great guy what a great guy for this company fully helped me with my issues and resolved them for me with no issues

Best price I found for the bike

Best price I found for the bike and the only place that had my size left in stock The website said in stock ready 24 hour dispatch but when I received a email the schedule for my bike was another three days No a big deal for me but worth a mention if you needed a bike the next day

Great price great product fast delivery

Great price on a replacement seat pack exact same one I ve had for years that s getting a bit old Very fast delivery