Whisky-me Reviews

My partner signed me up for this and I

My partner signed me up for this and I topped up hoping for two pouches a month This was late June I ve had nothing so far What s worse is that nobody is replying to my polite requests for an update I appreciate these are testing times for a lot of business but 5weeks of nothing in return for my payment is uniquely appalling I ll let you know the outcome

This is a terrible company

This is a terrible company that are making a small fortune The year subscription is such a waste of money considering the size of the 6cl samples they post out

Customer service is non-existent

Customer service is non-existent I would rate them a minus if I could they are rude and obnoxious I made several attempts at reaching out to them and when they finally replied they couldn t care less Disgusting Avoid spend your money elsewhere

If you buy a full bottle of whisky from

If you buy a full bottle of whisky from them it just comes from Whisky Exchange but costs more

Incredibly poor service

Incredibly poor service The subscription was sent to the wrong address multiple times The issue was rectified only for the last three whiskey s not to arrive at the address again After alerting the company to my intent NOT to subscribe again I was duly charged for another subscription which required a complaint to reverse Very poor customer service Will not be suing again

If I could leave no stars I would have

If I could leave no stars I would have I received two codes from 2 separate family members for a significant birthday Neither codes worked and although initial contact resulted in a fairly quick response 24hrs When I explained that the link they sent me to was the same as that which I had already tried and the codes still did not work they have since then ignored me completely They have taken payment for both of these vouchers and completely ignored any messages since the first response A disgusting state of affairs as this was not even my money it was money from other members of my family paid to them in good faith Only now after answering a facebook comment have they bothered to try to put things right

BEWARE If you ve been given a present of

If you ve been given a present of 6months membership don t think of it having any long term value like cash I came across mine and opened a subscription and went to check out only to be told my code was not valid Can t find any contact details great disappointment and sorry for whoever spent cash on my gift

Cannot register account

I received a subscription as present from my son Completed the registration form received a confirmation email which I clicked on and then tried to sign in and was rejected as email or password being wrong I tried the forgotten password option but was told they did net recognise my email address in spite of the fact they had just sent me an email to confirm my email address I have tried the registration 3 times repeatedly checking the information but always the same story They do not seem to have a number you can phone so it looks like it will be mails to sort it out forever