Boutique de pr t- -porter f minins The White Muse Collection
Based on authentic user experiences
Lele
6734 reviews
N/A
6 months ago
Very bad customer service
Very bad customer service does not reply on time and doesn t give an answer to what you re actually wondering about
Nour Elbarq
6734 reviews
N/A
6 months ago
It s a scam
I made an order in october and never received it On the website it says my order is still in progress but it s been months and I ve gotten no updates I emailed and dmed them a lot and got no response Update They responded but only when I commented on posts They limited their comments I texted them for a while and they said that my package was lost I had received no tracking number so so I didn t believe them They told me to text them the next day to talk about them resending my package and are currently not replying THIS IS DEFINITELY A SCAM DON T ORDER FROM THEM
Shiv Pandya
6734 reviews
N/A
6 months ago
They don t ship and avoid any
They don t ship and avoid any confrontation regarding shipping
SKymk
6734 reviews
N/A
6 months ago
Got the wrong pieces and not my clothes
Got the wrong pieces and not my clothes that i ordered the customer service is terrible no reply since last month dont order there and if you want to order pay with paypal
Haziza Nahawi
6734 reviews
N/A
6 months ago
I would not recommend i can t track my
I would not recommend i can t track my package it s been in progress for 3 weeks I emailed them 3 time texted them on TikTok and instagram I only got 2 replies by email saying they inquiring the progress of my order but that s it im still waiting for my delivery I needed for Eid but I don t even think I m gonna get it from the looks of it
Fatima
6734 reviews
N/A
6 months ago
Terrible Customer Service Avoid White Muse Collection
It s been almost a month since I placed my order with White Muse Collection and I still haven t received my package or any real updates I contacted them multiple times through both email and Instagram and the only response I got was a vague message saying they would inquire about the whereabouts of my order After that nothing No tracking update no resolution just complete silence I was really looking forward to these dresses for Eid for both me and my mom but at this point it doesn t look like we re going to get them It s beyond frustrating to spend money on a brand that refuses to communicate or take responsibility If you re considering ordering from them I strongly suggest you think twice this company does not care about its customers
ruweida abdi
6734 reviews
N/A
6 months ago
PLEASE DONT MAKE THE SAME MISTAKE AS ME AND ORDER FROM HERE
literally the worst they logged me out of my account every time I tried to reset my password they ignored me They won t give you your clothes watch out
MeteS
6734 reviews
N/A
6 months ago
SCAM
SCAM - I ordered a long time ago and the only email i got is the Your order for THE WHITE MUSE COLLECTION has been received its been a month now and i still dont have my package DO NOT BUY FROM HERE
Ma Lena
6734 reviews
N/A
6 months ago
Please DON T order here
Please please please DO NOT order from here This is a complete rip-off I waited two months for my order They didn t respond to my emails nor to my DMs on Instagram Only when I started commenting on the Instagram posts did they respond to my DMs But even there they suddenly stopped responding when I wanted my money back and to cancel the order Only when I commented negatively on Instagram posts again they write back They insulted me and said their Instagram isn t a customer support Hello They have zero customer support ignore all mails dms and comments - and rip off people who don t fight back Please don t order they will ignore you