Wholesalegaragedoors Reviews

Not a company I trust

I wished to buy a remote control for a garage When the item arrived it turned out that Wholesale Garage Doors were charging 27 for small pieces of plastic and two small screws - not the remote at all I immediately called up to arrange a return The company took weeks to pay the refund and when they did it was short by about 20 I called up and the person on the other end of the phone behaved in what seemed to me a highly suspicious way He started out by suggesting the difference was shipping and I reminded him that they have free shipping plastered all over their website He then wanted to know whether I had tracking on my return I wonder why that was relevant Was he hoping to suggest they had not received the return A bit strange because then he would have had to explain why they paid anything to me When I said I had tracking he then tried to suggest that it was appropriate for them to retain 20 because I had made a mistake I said I did not accept this as they had changed the wording and picture I might add on their website because they had realised that there was a problem with the way they were describing their product In addition to this I would note that compatible remotes are available on Ebay for well under 20 so 27 would be a reasonable price for an actual remote not plastic pieces and a couple of screws The person I spoke with instead of trying to resolve the problem quickly became what I certainly consider rude and indeed belligerent He told me to take the matter to the ACCC Nice company My advice to others is not to deal with them Not worth it I certainly would not touch them again with a barge pole