


Wifi Booster UK - Extend Your Wifi Coverage
Based on authentic user experiences
Rob
6731 reviews
N/A
6 months ago
Dreadful company avoid
Terrible experience dreadful company do not be taken in by uk website and union flags suggesting they are UK based Bought product which took 2 1 2 weeks to arrive I then requested by email to return it as per their policy stated 14 day returns as per distance selling regulations They replied to say I needed to follow their returns policy which is to email them I emailed again and they said I would need to return at my expense to an address in China this despite the web domain being a UK on and having union flags on their website I tried calling their 24 7 global support which simply refers you back to their website or email address Tried emailing to request UK return address and stated I had to return to them in China within 6 days not 14 to qualify for any refund I went to post office just to check how much it would be to return to China and was told by the Royal Mail staff that it is not possible to send Wi-Fi boosters to China due to their customs regulations hence their whole returns policy is flawed Royal Mail also said they hear the same problem quite commonly On emailing Wi-Fibooster pro again they had no interest in resolving incident I also found the same product for half the price and next day delivery on Amazon - should have stuck with them in the first place I just hope this review stops anyone making the same mistake
Dawsy
6731 reviews
N/A
6 months ago
AWFUL AVOID at all costs
I purchased a wifi booster from this site after installation the device wasn t doing what it said it would I m fairly technical so tried everything to get it working different rooms of the house and different angles with the router - still got TERRIBLE speeds less than 1mbs It was a 50 product linked so you can also avoid this Our friend purchased something similar for 25 on amazon and worked far better On attempt to return I got short unhelpful emails replies firstly asking me to send a video of the item to them via email which is impossible as a video over 2 seconds can t be sent via email after further questioning they then agreed to let me return the item even though they told me a video is their returns policy but didnt even need a video in the end but back to CHINA at my own expense and within 7 days of them letting me know Terrible terrible customer service the staff replying to the emails did not have a clue DO NOT TRUSTSpend your money with a credible trusted vendor and not these absolute jokers
Tanya
6731 reviews
N/A
6 months ago
Only gave 1 star because I had to leave
Only gave 1 star because I had to leave one should be 0 Purchased wifi booster and wasn t what it says says refund and 24 hr customer services which are both false Asked me to send picture of product and then didn t respond sent several emails and no reply and cannot get through to anyone on the telephone line Waster of time - SCAM
izabela
6731 reviews
N/A
6 months ago
Scammers stay away
Scammers stay away I purchased the product online -what is look like good quality and with lots of recommendations from people I received product not exactly in the same box as was advertised that was first red flag inside was cheap looking plastic device socket extension screw zipp wire cable when trying to connect not even one green light appears codes didn t work exchange around 15 email with representative to return my money did not receive all Waist of time and money
David Cook
6731 reviews
N/A
6 months ago
Total scam STAY AWAY
Total scam Product arrives direct from China won t even switch on - empty shell No customer service this is a complete scam and the company should be investigated Probably a teenager doing it from their bedroom I m now 125 pounds worse off but hope by taking the time to do this others won t be ripped off May as well throw your money away - guaranteed 100 percent scam
Hayley Williams
6731 reviews
N/A
6 months ago
The customer service is appalling
The customer service is appalling Despite the returns policy on the website they are not providing returns details despite numerous emails and a video at their request of the unopened items
Nicola Morphet
6731 reviews
N/A
6 months ago
Paid for a wizone9pro and received a
Paid for a wizone9pro and received a cheap wavlink item Refused to give an address for refund and avoided mentioning a refund even though they are at fault Then sent a label for a domestic address in France the label states its a hairdryer And to top it off they will take off 15 fro restocking fees Shocking company please do not buy from them You won t get what you paid fit
Ali Lewis
6731 reviews
N/A
6 months ago
Scammy
Scammy No responses to request for refund Was not aware at time of purchase that delivery was 2-5 weeks Website infers uk stock feee delivery London contact number
Oliver Browne-Wilkinson
6731 reviews
N/A
6 months ago
Faulty goods seems deliberate
The product arrived umpacked and plugged it in to find no power asked them for solutiin have chased them 4 times no reply asked for refund as no reply about the faulty goods guess what NO REPLY looks like this is a scam
Lferragamo
6731 reviews
N/A
6 months ago
Stay away from from this company you
Stay away from from this company you don t receive the item they say item has been delivered but nowhere to be seen rip off company won t give refund Only way to get my money back through my bank Mr Ferragamo