


Wilcox & Carter | Bespoke Jewellery Boston | Independent, Family Owned.
Based on authentic user experiences
Izzabella Hertzog
6734 reviews
N/A
9 months ago
Unbelievable customer service
Unbelievable customer service After not being able to get my necklace to me in time for a wedding due to being let down themselves they went above and beyond Ringing round and searching the internet to find me one in my area that I could pick up Bearing in mind that I m in Manchester miles away from Boston Well true to his word he did just that and I collect it This really made my day So thoughtful He just made it happen Like I say above and beyond Thanks so much
lorraine yates
6734 reviews
N/A
9 months ago
Brave James
I recently went to have a operation on my hand I managed to get all the rings off bar one The surgeon wouldn t operate until I had got this ring off The surgeon tired everything bar cutting my finger off He told me I had to go and get the ring cut off and he would wait I ran round to Wilcox Carter James was alone in the shop I ask him if he could cut the ring off to which he replied I was to go back in about a hour When I explained the surgeon was waiting for me he did it there and then He was very gentle considering my finger was the size of a balloon when he got it off he then informed me it was the first time he had ever cut a ring off Well done James
Bethan Rhodes
6734 reviews
N/A
9 months ago
5 customer service with excellent
5 customer service with excellent service Had a issue and Really have gone above and beyond to help Will use this company again Cannot recommend enough Thank you
Angela
6734 reviews
N/A
9 months ago
I recently bought a beautiful diamond
I recently bought a beautiful diamond ring from this jewellery store and I m very happy with my purchase The diamond is beautiful for the price James and his team were very helpful throughout the whole process giving me honest and professional advice to help me choose the right ring What sets this jeweler apart from others is the quality of the items they sell for the price as I ve been to many other jewellers that can t even compare James and his team are very knowledgeable and go above and beyond to make sure their customers are satisfied They took their time to answer all of my questions and were very patient with me Overall I would highly recommend this jewellery store to anyone looking for high-quality jewelry and great customer service They offer unique and exceptional pieces that will meet or exceed your expectations I will definitely be going back in the future
Helen Smalley
6734 reviews
N/A
9 months ago
Please spread the word
Please spread the word Wilcox and Carter Boston sell Pandora There is a lovely selection in store but if what you like isn t there the staff are more than willing to order it in for you Prices and products all the same as Pandora only shops but the friendly service and help is the winner at Wilcox and Carter After recently joining the Pandora club I was gifted the charm bracelet and bangle which was unfortunately too big My family didn t realise Wilcox and Carter sold Pandora and ordered online I thought I d try to see if Wilcox and Carter would help me to find out what size I d need to re order in the thought I d have to return direct But the gentleman Possibly James went beyond that and exchanged both bracelets in store with no complaint This meant I could wear and enjoy my special birthday gifts straight away Myself and other family members will be sure to return soon to purchase more Pandora from Wilcox and Carter So please spread the word that we have a lovely shop in Boston who will not only sell you Pandora but other stunning jewellery with 5 star customer service
Elaine Emerson
6734 reviews
N/A
9 months ago
James helped me to design and make a
James helped me to design and make a one off piece of bespoke jewelry ring with my partners ashes in He spent lots of time with me and I can t thank him enough It s beautiful Would highly recommend Wilcox and Carter Boston for any of your jewelry needs Thankyou James
Deborah overton
6734 reviews
N/A
9 months ago
Wilcox Carter jeweller Boston
Wilcox Carter jeweller BostonGreat to deal with a proper jewellery shop where staff are very helpful courteous and efficient Speedy service and I am delighted with my new watch Thank you
Emma-Jane Blakey
6734 reviews
N/A
9 months ago
Restoration success
I am writing this on behalf of my mum She had her christening bracelet restored to pass on the results was amazing She is over the moon every step of the way James was honest kind and amazing The team have done such a good job you would have thought it was a new bracelet Thankyou She couldn t be happier
Georgie
6734 reviews
N/A
9 months ago
Amazing service
Amazing service I messaged over the bank holiday weekend to ask about stock of a specific item Despite being closed they checked their stock and had the item I wanted They even put it to one side for me to collect when I could The service was quick easy and professional I will be returning
Rebecca Butterfield
6734 reviews
N/A
9 months ago
Excellent bespoke service as always
Excellent bespoke service as always James and his family go above and beyond to help create some beautiful timeless creations Thanks so much for restoring my engagement ring it looks beautiful