William-russell Reviews

WALK AWAY from WR aka William Russel

If you are looking for a reliable straightforward effortless and trustworthy health insurance just WALK AWAY from WR aka William Russel They have been asking for many documents from the doctors doubting about their existence doubting about the consultations our child had Months later they still didn t reimburse us the few hundreds of dollars we paid from our pocket I am talking about normal pediatrician consultation I can t imagine the damage if it was more serious and more expensive in a nutshell don t rely or trust them at all

AVOID IF HAVING COVID 19 VACCINE

Awful miss leading company that do not answer direct straight questions about being covered for taking the covid 19 emergency approved vaccine The words used was Shouldn t affect your cover which isn t a professional answer When i asked if i was to have an adverse reaction and to pass would i be covered Yes or No then we can talk I was then completely ignored

going down the drain

Seems like the company is slowly but surely going down the drain I am insured with them since 5-6 years and had 1-2 claims in the first year Since then the prices increased yearly by 15-20 telling me the inflation rate of actual 5-7 would be the reason I contacted them as a new customer and see there If I am new I would get a 20 lower price This clearly shows the company is not in a healthy state when ripping off existing clients which on top did not have any claim for 2-3 years Will be using a more expensive company that gives you a fair pricing and service instead of using ridiculous dodgy marketing methods and ripping off existing customer Thanks for nothing

Avoid

This is without a doubt the worst insurance company I ve ever encountered it was unfortunate to interact with them at all The agent who contacted me was incredibly insincere and came across as uneducated When I disclosed that I have a common non-threatening autoimmune condition his entire demeanor shifted dramatically as though I had revealed some unheard-of highly contagious space HIV Despite already securing coverage from another insurance provider I sensed his unprofessionalism and decided to feign interest in proceeding just so I could document my experience here To make matters worse the agent attempted to justify his behavior with what was clearly a fabricated sob story about his mother allegedly being unable to get insured for the same reason If it wasn t fabricated I sincerely hope he isn t using such a personal matter for manipulative sales tactics

Had nothing but a great service from

Had nothing but a great service from these guys

I can only give them 5 stars I ve used

I can only give them 5 stars I ve used them for about 10 claims for my family I think the big issue when people complain is that they don t read their policies properly you get what you pay for William Russell is in the more expensive scale but they are there when you need them Their emergency line is there on the spot to help you and make sure everything is send to the hospital so that they are ready for you and you don t have to think about paperwork only about getting well They will always be my first choice for my family

Great efficient service

I ve been a loyal member for a few years now with a health insurance policy for my family and a life policy for myself The whole time they ve been good with claims and prompt with their service Would recommend to expats