William-wangen Reviews

Poor Customer Service

I cannot seem to get the customer service to let me return a defective watch I have texted many times

Ordered so far so good

Ordered so far so good At first all looked well good communication of where the watch was After about 2 weeks the watch arrived and it was not the watch I ordered I sent email 3 times and have had no reply Ended up having to but another watch birthday present so stuck with watch that no one wants My advice is if you buy from these it s a gamble because there is zero after care

TERRIBLE BE VERY CAREFUL

TERRIBLE BE VERY CAREFUL My partner bought a watch for me which was delivered but when it arrived the quality was very poor very lightweight and looked cheap On the packaging was a return address for a refund so she shipped it back there special delivery and received a tracking number and signature Pressed for the refund but was told we shipped to the wrong address and should have called them first and as a special case they sent an email link to some more watches for me to choose an alternative instead - which I reluctantly did They asked us to contact the address where we shipped to to get them to ship the original watch back to us but when we called we found a very unhappy person in a business that wasn t related to William Wangen at all but was getting lots of very frustrated customers ringing him instead This business was close by so he went around to the address we d shipped to and it was an empty unoccupied unit No sign of anyone So we can t get the original watch back can t get a refund and have not received the watch I d selected instead I feel angry frustrated and cheated and scammed so BE VERY CAREFUL Depsite several emails back from Amber - who I suspect isn t their real name or a real person - we ve received nothing UPDATE - Replacement watch received 11th Dec Same poor quality and as I ve no chance of a refund without likely having to post it overseas at my cost I m stuck with it At best it s a 20 watch no more Highly disappointed

I have contacted the company to return

I have contacted the company to return the watch as the quality is poor I have yet to hear from them I bought this watch as a present for my husband but feels cheap and doesn t weigh what you would expect with a 100 watch

Poor quality and poor customer service

Fake reviews Do not buy from this fake place Watch is cheap in a cheap box and not worth it Website mis sells the quality of the watches which is extremely cheap and poorly made Watch has completely fallen apart after 6 months and they are refusing the issue a refund Do not buy from this place if you don t want to waste your money Poor customer service

Do not buy from these crooks

Watch they sent me is defective as it gains 5 minutes every hour Contacted customer services but they refuse to send a replacement

That s unbelievable

That s unbelievable If you are planning to return this watch to China don t do it simply don t buy this watch It s 7 weeks now and the watch is still pending on Chinese border Customer Service just ignoring my messages I paid 17 for return and it seems like I m not gonna get my money back I need to contact royal mail now to find out how long yet and if they are going to deliver this item So much hassle Previously I mentioned that you can get this watch for 15 WOULD NEVER RECOMMEND THIS SELLER

I bought a watch and the money was

I bought a watch and the money was taken outta my account about 2 weeks ago I have email the company 4 different times with no response So basically I have gotten my money taken and no product has even been confirmed I purchased it but my money got taken I was hoping for the best so I could purchase other watches being I m a collector I m very upset about the lack of attention I hope this will atheist get me what I paid for before I have to take legal action for 114 purchase

How come is 5 stars

How come is 4 stars I believe that they bought these reviews I received the watch and it looks like cheap watch from marketplace I m trying to return it but they doing everything to make it more complicated They ignored me for several days and finally when they back to me they offered another watch for free or 30 refund or alternatively they will provide the address I want the address simple is that I found the same watch for 15 not 95 Don t buy it from this website Compare with competitors and you gonna save 80