Williamsfoodequipment Reviews

chip on received kettle

Long story short I got the kettle from Williams manufactured by le creuset with a defect - paint chip They decided this is not manufacturer s defect Of course chip could happen anywhere before reaching me And I know I did not hit the kettle When i called the seller Williams Food - they would exchange if kettle was not used Otherwise Le creuset would have to cover under manufacturer s warranty which they denied So no one wants to take responsibility and ultimately customer is on the hook So welcome to Costco They would not be cheap about chip

Terrible customer service

It was my first time buying a kind of expensive cooking pan I bought an All Clad stainless 10 pan from them on online I received the pan and cooked it before checking any defects on the pan I mean who would have checked it tho Anyway on my day one using it I found a defect on the pan near the handle which you can clearly tell there is a ding on it I mailed their customer service and got a mail back saying basically backing themself up from refunding which I wasn t asking and address me to talk to All clad s warranty program I would never recommend buying anything from them Cheers

No refund of rusted product

I just bought a Boston Shaker a bar tending piece of equipment for 70 from this company and it rusted in the sink before I even used it once I contacted the company and they refuse to take it back because I left it in the sink What do they think happens to bar tending tools I will never shop there again Beware what you buy from them

Good company

I have ordered knives and other equipment from them for several years I ve never had a problem quick shipping and the order is right every time

I have purchased most of my le creuset

I have purchased most of my le creuset from them and have found them pleasant and reliable

Great Value at Fair Price

Williams Food has always the great selection of the world s top brands in kitchenware I discovered this company in 2017 and since then always go to their online store when looking for items for my kitchen Greatly appreciate their business

Great Canadian Supplier

I ordered 2 Le Creuset items One was shipped promptly the other required a special order from France Williams Food Equipment was very clear in communicating expected timelines and both items arrived in reasonable times and in good condition