Wilson Reviews

Don t trust them

Don t trust them Website offer 15 discount when signup At the end you get 90p discount of 600 total order While other stores offer a real discount on all items

Fake website which using fake Trustpilot ratings

I would rate 0 star if it allows me The goods received are nowhere near the description on the website and now the website is gone

Bad experience with ordering returning process

Very bad experience with them They sent me an different product than what I had ordered and eventually did not issue me a refind after returning the product I had to remind them about the refund before it was finally issued Just a bad experience overall with their website Customer service was slightly better though

horrible ALL AROUND

horrible ALL AROUND Not only did the ship an incorrect item and refuse to take it back their website is impossible to navigate with incorrect links everywhere The fact that Federer chose them as a partner is shocking

one of the worst websites for a major

one of the worst websites for a major brand wouldn t check out on the phone moved to Mac and could check out but maybe 5 6 additional unnecessary steps why not be able to choose PayPal before populating address something had sold out in between adding to bag and checking and checking out -- had to go through entire bag to check really horrible

Wilson UK - poor customer service Barcelona call centre

Ordered a padel racquet It was delivered late and there was a chip where the paint came off Either it was a returned racquet and Wilson didn t noticed or damaged by UPS during delivery Both companies tried to blame each other Was told by UPS that Wilson claimed 86 Wilson offered me 10 price reductionCustomer service is in Barcelona Miguel and Supervisor Laura were useless in the 10 days of going back and forth Call emails online chat all goes to them

BEWARE Do NOT use this company

BEWARE Do NOT use this company here is my email when I received their goods - this explains it all they refused to refund goods unless they arrive safely at my cost back in the warehouse in CHINA I have just received your delivery of goods 3 pairs of Laura Ultra Comfortable Orthopedic Sandals and I must say I am extremely disappointed with how the shoes present I am accustomed to buying leather shoes and these shoes are NOT leather as advertised and NOT worth AUD 49 95 per pair After complaining to my colleague here upon receipt of your goods I was shown a screenshot of the exact same shoes listed on TEMU for AUD 16 99 and I AM FURIOUS This by Australian laws is deceptive and fraudulent Your shoes are NOT leather are NOT discounted by AUD 200 00 as stated do NOT relate to a shop closing down in Melbourne were NOT delivered in boxes and have NO sign of branding on them which is against Australian standards I would like to return these goods as I m still within the return window of 14 days of receipt Note the goods have taken 11 days to get here as they were shipped from Mainland China and NOT shipped from Melbourne Please supply return details return address and procedure to return this delivery for a full refund of AUD 149 85 Should be ZERO Stars

Shoddy scammer shoes

I ordered 2 pairs of orthopaedic leather shoes Sale price of 49 usually 190 I have received one pair which are cheap and badly made the strap that goes around the ankle is short by 5cm They are not leather fraudulent advertising and do not have a brand name which goes against Australian standards They are not from Melbourne they are from China another fraudulent claim as Wilsons-Melbourne is not a shop front in Victoria and judging by other people s reviews I can see there is no point in trying to return these shoddy shoes or asking for a refund It has reminded me to be more careful shopping online next time and really investigate the company Also this company uses photos taken from other sites Straight to the opshop or garbage bin and a complaint to the Ombudsman and a Buyer Beware post on FB

Zero Stars

Zero Stars BE WARNED This is a SCAM Fraudulent sales of FAKE products Do not order anything They are not an Australian business at all How they are even allowed to operate and have not been blocked or barred from their false advertising in Australia baffles me You ve been warned Spend your hard earned money elsewhere Disgusting people to try and resolve issues with It is not worth the stress The quality is no better than a bubble gum machine spitting out a pathetic prize