Wilsons-propertymaintenance Reviews

Took the money did not fix the roof stopped responding

I booked Mr Wilson the business owner to fix a leaking roof He quoted 1 200 to attend and fix the leak I agreed to the price as Mr Wilson sounded very confident and convincing on the phone He assured me he was very experienced and the leaky roof would be fixed On the day of the job his two workers worked on the roof for about an hour Mr Wilson confirmed the repair was complete Two days later the roof leaked again at the same spot I called him to ask them to return to fix the roof Mr Wilson sent the same two young guys who spent a total of 15 minutes without looking in the loft to check where exactly the roof was leaking into the bedroom I was assured a fix has been provided and the roof would not leak again Guess what The roof leaked the next time it rained I called and texted Mr Wilson on numerous occasions At first I was given a vague explanation as to why the roof was leaking We changed a couple of tiles so it should ve been fine However I was told I needed a new roof Then the owner of the business stopped responding to messages and calls To say that my experience with this company has been poor is an understatement They charged me 1 200 and left me with a leaking roof Zero improvement on my current situation They used the emergency situation I was in a leaking roof is no laughing matter to charge an extortionate price for the couple of hours of work they did I am unsure whether they couldn t or didn t want to fix the roof What I am sure of is I don t want to have anything to do with this person or business in the future In my opinion they did not provide a service worthy of a reputable roofing business that stands firmly behind their work I do not recommend this business nor Mr Wilson to people who need their leaking roofs repaired