Windscreen-replacement-services Reviews

I have used this company and I found

I have used this company and I found them to be on point Good priced and very helpful Would use again

awful company lying about waiting at

awful company lying about waiting at the door and calling the customer

Booked in for am fit by noon no one had

Booked in for am fit by noon no one had turned up so I rangAnswer was I ll ring engineer and get back to you2 hours later still no call or engineerRang again told the same No one turned upNo one called me backWhat an absolute crockHope they go out of business with a work ethic like thatAbsolutely rubbish

I think this is a con website

I think this is a con website They took a booking and my card details not heard anything since the email address they have doesn t work and when you search for the phone number it comes up as negative and a scam I ve cancelled my card which I gave them Don t use

This company is unbelievably bad

This company is unbelievably bad The windscreen was fitted incorrectly allowing air to flow through and causing a similar noise to having the window open I raised the issue and arranged a specific time for the engineer to fix it He then comes at the wrong time when i m not at home So I book in another date for him to come over After them ignoring my emails 4 phone calls later I was told he was on holiday it took until 4 pm to find this out Wasting a full day which I had taken off work just for this Again the appointment is rearnaged for the 3rd time He comes not at the time promised and fixes it As advised I wait a few hours before driving the car Still the same issue nothing changed My nice modern car which used to be silent still ruined The engineers are subcontracted and I would suspect not trained There is no communication between the engineers and the women answering the phones Any positive review I would be very sceptical of especially as they have fake reviews on their website The issue has still not been resolved and I believe it never will be

Wouldn t bother wasting your time

Wouldn t bother wasting your time created a booking days ago supplied my card and other personal information for them to call the day before the call out because they re incompetent and can t even find a supplier for glass Please save your time and money and go elsewhere

Poor

Booked 4 days ago to come today the nice lady on the phone promised me a call from the engineer today between 8am 9am no call So I called the number and spoke to a different lady explaining that I d had no call she was quite dismissive in her tone explained she had nothing on her screen And said in a dismissive tone she would phone control Who would call me back no call 1 half hours later I called them back spoke to yet another advisor Who said there was note explaining there was no glass available until Thursday dear company id taken a day off work you could have advised me earlier In the mean time I received an invoice WHAT Really I work in a customer service industry to be quite honest I would get the sack if I treat my customers like you do ps the best quote I was promised wasn t that great at 504 just got a proper company to come out and fit me a screen for 422 Apart from you needing to brush up on customer service your best price figures maybe a you would be best advised to have a look at your communication skills too

Absolutely awful company

Absolutely awful company My windscreen receive a chip and crack on Friday I booked a replacement for today Monday and was told to expect a call to confirm the time When this call didn t happen I called them to be told that I d get a call back in 15-20 minutes This didn t happen either So I called back again and spoke to another lady who assured me that I d get a call in the next 15 minutes This didn t happen either I called them back a third time to cancel the booking I had to take a day off work to wait for these morons and then had to cancel a visit to the vets for my dog because these morons didn t turn up Such an unprofessional service with utter contempt for their customers Possibly the worst company I have dealt with for a very long time Avoid at all costs