


Based on authentic user experiences
Mi Amor
6730 reviews
N/A
1 year ago
10 10 Maddison was great she deserves a
10 10 Maddison was great she deserves a raise I would definitely recommend also definitely going back
sienna
6730 reviews
N/A
1 year ago
could not recommend this enough
after leaving an unsure review previously as i hadn t had any updates on my order- i have got to say i emailed windsors support team and they replied within the same day they sent me an alternative link to track my order and i can happily say my dress arrived on the set delivery date in PERFECT condition well worth the price in the end however its a shame i had to contact their help team to receive the tracking info
Brooke Gent
6730 reviews
N/A
1 year ago
Amazing
I was worried after reading the Terrible reviews that my dress wouldn t come for my sons christening I emailed customer service for a order update and got a reply the next day with everything I needed to know my order then came before the estimated delivery dress is amazing
Wella Novee
6730 reviews
N/A
1 year ago
My go to brand when I need something Sexy
My go to brand when I need something extra to spice up my outfit Whether its date night or a Friday night outfit really like this company and the quality is very good I ve been purchasing from this brand for years Never let me down yet I love shopping at this store Wella Novee
JB
6730 reviews
N/A
1 year ago
I am not a regular customer of Windsor
I am not a regular customer of Windsor but I will be now Their dresses clothes and accessories are fantastic but moreso their customer service was excellent Lesly at the Vernon Hills location was not only welcoming but so helpful with my transaction She directed me to online customer service where I was helped by Genesis She was excellent Thank you Genesis for your patience and above and beyond help with my order Your professionalism and kindness are very much appreciated
Alice Marcus
6730 reviews
N/A
1 year ago
very happy recommend this place
i was hesitant to order from this place due to the reviews being so mixed the dresses were all really nice and such an affordable price i ordered my dress for prom and i was worried it would come much later than it said and not leave time for tailoring it came in a week it even came two days earlier than expected which was a lovely surprise i was able to track it the whole way i ordered on the 11 05 23 and it came on the 22 05 23 although it was expected on 24 05 23 overall im very happy and excited to wear for prom quality was also good and i can even wear no bra because material is thick but not too thick i was also scared when i struggled to put it on so if your worried about that i would size up i m a xxs to xs and i ordered xs and i had to squeeze it over my head as it didn t go over my bum but that was only because the dress i got clings to you on the waist which i LOVE no need to get it tightened the only thing i have to do is shorten it as i m 5 foot
Migdalia Negron
6730 reviews
N/A
1 year ago
Dress search
Was looking for a specific dress I saw online Maria and her team from store 339 in Orlando premium mall We re able to locate the dress for me since it wasn t available at her store They all were very helpful and extremely friendly
Mrs Debra Dawson
6730 reviews
N/A
1 year ago
The dress looked lovely online
The dress looked lovely online however was very cheap and flimsy when it finally arrived Arranged a return which cost more nearly than the dress did Absolutely disgusted with the whole service
Ros Kwen
6730 reviews
N/A
1 year ago
Poor Service
When I ordered online the package took almost two weeks to come When it did arrive the merchandise was not as durable as I had hoped Overall I will never shop here again and would prefer to spend the same money on other retail stores If you want trendy clothing I would not suggest this site based on material alone But if you want cheaper but suitable clothing go to a thrift store Goodwill Ross and Burlington if you want a bargain In addition customer service is of no help they will not even acknowledge their wrongdoing or make up excuses Thanks for reading I hope this has helped you
Abi
6730 reviews
N/A
1 year ago
I think they got my personal info and didn t send my item
I ordered pants from Windsor s online store about a week or more ago When I got my confirmation they said 1-2 business days before I would get my tracking number Okay fine normal Well I dunno if they hack stuff or not but after that my Spotify EBay and Apple Music all sent me alerts to change my passwords as concern of a security breach Changed all my passwords because eventually I was just prompted to do so This evening around 11 pm I get an email asking me to REVIEW the product I never even received a tracking number for Honestly disappointed being a first time customer