


Based on authentic user experiences
nikki b
6729 reviews
N/A
11 months ago
Disgusting company
Disgusting company Take 90 out of your account which in my eyes is an extortionate amount I had signed up for the free trial and had forgotten to cancel which does happen Tried contacting them for a refund as I have not used their service and have no intentions of and of course they won t refund instead they have credited my account I still do not have any intentions of using their company and want the money back in my account This is the only company that I have experienced anything like this as most will refund you no issues Their emails are also patronising and zero customer service skills Stay clear of this company
Sebastian Talmacel
6729 reviews
N/A
11 months ago
Against Winedrop after a poor service
Against Winedrop after a poor service and slow act to myself all ignore you when kindly i have asked to speak with someone they decided to return the money back taken up to 10 days I make appeal to all entities to protect us the consumer who give you the right to take the money from my account with in seconds ant return after 10 days This is unacceptable unfair treatment and psychologically damaged to the consumer people Is like someone stolen today and pay later Definitely not right behaviour You may have to start to offer to all consumers the full right s
Hayley Dick
6729 reviews
N/A
11 months ago
AVOID AVOID AVOID AVOID AVOID AVOID
Subscription price was not clear in fact I wasn t even aware it was a subscription It s very cleverly hidden by these scamming thieving con artists that get off on taking advantage on vulnerable people with little money making them think they are getting a deal I have never once had any wine from them not even asked for an address for wine to send to if I was to purchase Just purely after the 90 subscription AVOID LIKE THE PLAGUE
Mr Mazrae
6729 reviews
N/A
11 months ago
Winedrops makes it compulsory to take
Winedrops makes it compulsory to take payment details in order to access their App They charge 90 membership fee they charged me without my consent I could not cancel it or get a refund for it The customer service is nonexistent Just AI operators typing the same response The prices are not competitive in my opinion Very disappointed to be avoided in my opinion There are many suppliers with better prices and better service with a human to respond
Graeme
6729 reviews
N/A
11 months ago
Total scam
Total scam like many others I followed an ad on Instagram No mention of a free trial and payment details are required If you buy wine Browsed the wines and decided it wasn t worth wasting time looking more on the app Fast forward 10 days and 90 out my account Since then I can see they have an added step in signing up where the free trial and 90 are actually mentioned - wasn t before Customer Services less than helpful and only offering 50 credit you need to resubscribe to use by the way They stated it was also on my welcome email which I am still waiting to receive All positive reviews on their website I would doubt are real
Peter
6729 reviews
N/A
11 months ago
Shambolic company
I saw the ad on instagram so I clicked on it and went through the sign up process however I ve noticed at the end they want 90 to pay before I can start choosing the wines so I have stopped right there Now they keep calling me from different numbers and harassing me Stay away from this company as their practices are not good
Aidan Collinson
6729 reviews
N/A
11 months ago
Scam of a company
Scam of a company Charged 90 for a subscription I wasn t made aware off Stay clear at all costs The contract and business itself is in direct violation of the digital markets competition and consumer act 2024 which states that consumers have an additional 14 day cooling off period after the free trail ends Awaiting for a full refund from this unethical company
Anita Pekdemir
6729 reviews
N/A
11 months ago
Beware of WINEDROPS
Beware of WINEDROPS SCAMMERS I came across their ad on Instagram and downloaded the App Although I didn t initially place an order I received a call offering a free trial The ordering process was confusing each time I added a bottle to the cart it charged me immediately This left no room to add more items or change my mind While the order arrived quickly I made sure to cancel my account before the 90 subscription fee was charged Despite this they charged me anyway I ve reached out to their customer service but received unsatisfactory responses I ve now initiated a bank dispute to try and recover my money
gary
6729 reviews
N/A
11 months ago
What a ridiculous company
What a ridiculous company - 90 membership you can t even see anything on their site in deleted then they ve called me for 2 days in a row - hung up and blocked number - why are you calling people who clearly didn t Set up an account because of your ridiculous set up fee - has anyone used you Except the probably fake reviews
Ken S
6729 reviews
N/A
11 months ago
Scam company - avoid
Scam company - like many others on here was interested to see what they offer and started to register on their app It is not clear at all and even if you abort like I did and not go beyond the page where you finally realise it is a subscription based contract and delete the app they have already taken your account details and 10 days later charge you 90 After contacting them they ran through same MO - first offer you 50 discount to spend on their wines and when that was declined and refund requested an offer for two bottles with a market price of 120 Finally got a refund when I referred to consumer rights and 14 day cooling off period Totally misleading and do their best to avoid giving you a refund if you ask to cancel when they take the membership fee