Wisconsincheeseman Reviews

I was way overcharged with the shipping

I was way overcharged with the shipping handling and processing fee There is 37 that is not counted for All I got from the agent is I m sorry yet they still couldn t itemized my order Nothing was right Even in my email there was no prices showed Don t buy from this company 1

If you think you can add the free gift

If you think you can add the free gift after ordering bc they forgot to offer it to you- forget it The company is based on lying and this is the last time I ll be ordering from them They make it all very difficult and it is NOT WORTH the hassle BYE-Bye Cheeseman I suspect they re WOKE and it s a matter of time before they go BROKE Don t buy from this stingy company bc you ll get sample sizes the ads in the catalog are a lie

Rip off

They charge for expedited shipping but don t ship any faster than the free option Do not buy from this deceptive seller

Customer service is TERRIBLE

I placed an order for 2 different cheeses They sent 2 of the same I paid for express shipping so it would arrive before the holiday My first thought it they should mail the correct cheeses with a return shipping label for the item I m returning Nope I have to return the item at my cost for the shipping What about the express shipping Credit or refund Nope After a call with customer service they determined that a credit for shipping couldn t happen because the cheese never shipped WHAT I M LOOKING AT THE CHEESE

Unbelievable

Unbelievable I ordered on 12 1 for a Christmas gift and it s still not delivered The package went to a distribution center 4 miles from destination and then shipped to WV now it s just in limbo Will dispute with my cc if it s not there by Monday

Very disappointed in the customer

Very disappointed in the customer service of this company Placed an order and was never notified that it did not go through Never received a phone call or an email despite several marketing messages in that time about the order but received a PAPER letter that it had been cancelled Tried to call - they had canceled the order Tried to reorder the items but then was told I would need to pay extra for expedited shipping now Was bounced around multiple times to service assistants and then got to a supervisor When she tried to place my order again of course several items were no longer in stock Why didn t the earlier customer service reps tell me that The supervisor also said someone put in a record that they tried to call which I do not believe because I never received a missed call and especially not a voicemail message Incredibly poor service and now I m out several gifts for my inlaws Do not order from this company if you expect good service

I ordered some hors d oeuvres

I ordered some hors d oeuvres from these people They sent an email on Dec 9th saying they shipped 0n the 11th the tracking showed label printed I contacted them and customer service said they were delivering on the 11th When I told them about tracking I got no answer back It s now the 13th and tracking still shows not sent They are now ghosting me I have filed a CC dispute with my bank Horrible service and they charge a ridiculous amount for shipping NOT RECOMMENDED

Never again

Never again this company has poor customer service they do not communicate with a customer if they have a problem with an order and blame the online order process When you contact them they act like they could care less no effort to resolve concern