Wisegreenenergy Reviews

Mr RD Tandy

We are recent customers having made the decision to install solar panels to help with ever increasing energy costs The company visited promptly provided extremely thorough information and responses to all our questions Fitting took place when agreed with very little disruption and the after-sales contact has been reliably available We would have no hesitation in recommending them

Superb Customer Service

From beginning to end of my solar panel and battery installation everybody from WiseGreen Energy has been super efficient and responsive in every way The installation was quick and clean and the follow-up procedures could not have been better

Excellent customer service

Excellent customer service and installation These guys were efficient and kept us informed all the way through Excellent after sales care and would thoroughly recommend them to anyone

For Solar look no further

Fantastic from start to finish salesman Elton installers electricians all kept us fully informed and kept to deadlines paperwork in order neat and tidy job Thoroughly professional company 10 10 all round

Wise Green Energy an excellent company

Wise Green Energy are a very nice and efficient company to deal with We purchased a full solar and battery installation from them after discussing proposals with their local surveyor He produced a very detailed survey for a difficult installation in an old cottage The scaffolders and installers were really nice and very professional Not a single problem throughout This was a no pressure pleasant and hassle free experience Well done all at WGE I would certainly recommend this company to anyone looking to install a solar system

Superb experience from start to finish

Like many homeowners the cost of energy was becoming a real concern so the time had come to take back control and take some positive action in reducing energy costs When doing our research we came across quite a few local companies and did our due diligence back ground checks and arranged some quotes From these subsequent visits one company stood out from the rest Wise Green Energy Simon couldn t have been more helpful I m no tech expert but he fully explained how the technology works and helped us select the right system for our property and budget No big sales push just friendly advice and support which is what we needed above all else Not going to lie their quote was not the cheapest however when you consider the investment we needed to be sure that there was good aftercare support just in case we needed some help if something went wrong No point spending this kind of money if the company that installed it won t take calls or address and technical issues We met a few companies and were not confident they could offer the same level of aftercare that was assured from Wise Green Energy and that was really important to us The good news is that the installers were great super-fast and friendly and took time to explain things to us before leaving ensuring we were happy with how things worked etc Luckily we ve not had any issues since installation so no need to call Wise Green Energy back however we ve received further calls from them just to check in to make sure we are still happy months after the cheque has cleared which is really great customer care In conclusion You get what you pay for Yes there are cheaper options out there but for us Wise Green Energy was the standout company and we couldn t be happier with our choice

I highly recommend Wise Green Energy

After deciding to have solar panels fitted I went on a search engine and received quotations from all over the country with several companies promising they could do all the work in 1 day without the use of a scaffold I realised that most companies were using Chinese equipment and as part of my due diligence found the equipment was on a lower quality to the products quoted by Wise Green Energy I was very impressed by Simon Palmer s patience when he visited to ascertain our requirements explaining the various options before drawing up the quotation We had 16 panels of European manufacture and British made inverter battery i-boost for our immersion heater and an EPS power socket directly off the battery to give electricity during power cuts Simon explained that they deliberately don t hold a stock of equipment so they can use the most up to date technology for their customers Simon passed our installation to the Project Manager Andrew Flatman and Andrew was extremely helpful working around our difficult access arrangements We can not be at home for 3 days a week Andrew arranged for the scaffold to be erected and the equipment delivered into our garage in our absence The scaffold was a text book safe scaffold and enabled the trades people to work carefully without any fear of falling The roofers Daniel and Anthony arrived at 8am on the day that we were home and by the end of the day they had all the brackets set out very neatly and the fixing bars were all levelled in They returned the following day with 2 electricians and the system was up and running by 4pm that evening The electricians loaded the monitoring App onto our phones and iPads and carefully explained how to use the App It has been operational for almost 4 weeks and even in this rainy October weather we are in credit with the power supplier as we are being paid for over 240Kwh of surplus electricity that we have exported to the grid Wise Green Energy were not the cheapest company but the quality of the equipment was the best and their workforce were not under time constraints allowing them to do a lovely neat job We are extremely pleased that we chose Wise Green

Outstanding customer experience

So far we have only had a quote We were uncertain before hand if it was the right time for us but we were assured on first contact that they would appreciate the opportunity to survey the property and discuss with us potential options for us to have a solar system with battery installed and that there would be no pushy sale When Elton arrived he was polite knowledgeable about the products which he was proposing he was thorough about the survey and his proposal was exactly what I had been hoping for We have chosen not to proceed with the installation at this time as we may not be staying in the property and until that is resolved we will hold fire What has impressed me the most beyond the quality of service so far is the attitude which they have taken to our turning down the offer There was no pushy sales technique on the evening of the visit and Elton s response to my not now thank you was completely understanding and an open invitation to please bear them in mind if the situation changes That scores 5 stars for me all day long Well done and keep up the good work