


Wolbrook Mechanical Watches Assembled in France since 1949 Wolbrook Watches
Based on authentic user experiences
Mary
6717 reviews
N/A
7 months ago
Customer Service Top and Friendly
I had or still have a problem with my Wolbrook Skindiver The clock suddenly becomes 3-5 minutes slower within 24 hours I then contacted customer service I received an answer within six hours and everything was set in motion I was immediately given a DHL ticket to send in The watch is now on its way to France So far I m very happy with the process Customer service Audrey for me was absolutely top and friendly
paul Robinson
6717 reviews
N/A
7 months ago
Thank you Audrey for your help with my
Thank you Audrey for your help with my watch It seemed to be losing time but for now has settled Nevertheless customer service response was swift and friendly The watch itself is a great little diver
Carlos Garcia
6717 reviews
N/A
7 months ago
I had an issue with the crown on H G P
I had an issue with the crown on H G P Diver watch Wolbrook HGP helped resolve the issue The communication and turn around time was outstanding and wish all other vendors were as outstanding as Wolbrook HGP have been working with me Thank you and would highly recommend Wolbrook HGP for any service on their products as well as their watch offerings Just outstanding service
Mr Viljuska
6717 reviews
N/A
7 months ago
Skindiver warranty repair
Audrey helped me with a warranty issue with my Skindiver automatic After some routine troubleshooting it was deemed necessary for me to return the watch for repair The process was very smooth I received a pre-paid DHL shipping label and the entire turn around from the US to France and back was just less than 5 weeks with Christmas and New Year in between I thought the service was excellent
Daniele Paladino
6717 reviews
N/A
7 months ago
Love Wolbrook
I have three Wolbrook watches and I think they are great value and well made I did however have a problem with my skindiver so contacted Audrey in customer services and the watch was repaired under warranty with so little fuss that I hardly noticed it happening The watch is fine now Many thanks to Audrey for her great customer service
Dave Welsby
6717 reviews
N/A
7 months ago
Top quality watch really well made
Top quality watch really well made Great customer service Thanks
Paul Settle
6717 reviews
N/A
7 months ago
Excelent service
Excelent service fast shippmentGreat watches well finished qualityI LOVE WOLBROOK
James McGrath
6717 reviews
N/A
7 months ago
Great customer service
Great customer serviceFantastic companyAlways again
James
6717 reviews
N/A
7 months ago
Excellent support
The assistance service surprised me with its speed of responses customer focus and efficiency I give 5 stars but I would have liked to give 10 I will definitely buy another watch from them
JWilson
6717 reviews
N/A
7 months ago
Superb customer services from Wolbrook and high quality item
Superb customer services from Wolbrook I purchased a watch using a discount code At the time they were running a promotion where you could choose a free additional strap with each watch This promotion did not work for me and I assumed it was due to not being able to use along with a discount code so no biggie Shortly after placing the order I received a message from them to say they had ipdated my order with a complimentary strap and to contact them should I want to change to a different type which I did The watch I purchased is stunning and I m extremely happy with the fit finish and quality of both the watch and the free strap The only issue is that I unfortunately had to pay hefty import taxes to the UK but that s something outside of their control Would definitely recommend