Wolfermans Reviews

This place sucks

This place sucks If I could give it zero stars I would I placed an order to be delivered yesterday August 18 I have an email from Wolferman s confirming the order and delivery date Today I track the order and learn it won t be delivered for another 10 days Customer service supervisor tells me they usually let customers know about delays but don t know why I wasn t notified They then offer to overnight my order but it won t arrive for another 3 days because they don t ship on weekends I decide to cancel my order and am told it will take 5-10 business days to get my refund What kind of company doesn t ship on weekends

Wolferman s will NOT stop emailing me

Wolferman s will NOT stop emailing me ad after ad after ad no many how many times I UNSUBSCRIBE or call them My JUNK EMAIL folder is full of their SPAM

Don t purchase from this company

Don t purchase from this company period I intended on ordering a gift basket and the catalog stated if I mentioned the promo code and membership number I d get free shipping I chose the basket and entered the required info and the website said I had no items that qualified for free shipping So I called and all they did was try to upsell me on purchasing a free shipping package for 30 this was a one time purchase so how ridiculous it would be for me to do that otherwise they ll charge you 20 for shipping After this experience I would never order anything from them

Wolferman s English muffins overpriced and awful

I get Wolferman s English muffins as a Christmas gift every year They are awful I can t believe they charge so much for them They are dry and doughy at the same time How do you even do that They are tasteless

So disappointed - never again

I ordered from Wolfermans like 15-20 yrs ago - I loved the English muffins I thought it would be a great Christmas present so I searched Wolfermans and then read reviews I thought it can t be that bad So I went ahead and I sent a gift basket to friends in Florida and a Bakers Dozen of super thick English muffins to myself I only hope that my friends got everything they were supposed to I got a box of 12 packages of English muffins I called customer service and they said a Bakers dozen is 12 Yep - set me off they don t even know what a Baker s dozen is and that it comes with set flavors I told them what I was missing and that took effort because they don t understand Rep finally said that I would receive the package on the 22nd of Dec On the 23rd I called again to see where the package was because no email was sent They said it would arrive on the 23rd still not here I also got an email on Dec 20 from Wolfermans to submit a customer service review regarding my call I figured I would wait until I received the package The review survey expires after 3 days - so now I can t submit survey Also at least one package so far tasted like it was undercooked Never again

If I could give it a 0 star I would

If I could give it a 0 star I would I ordered 4 mix and match breakfast gift baskets on 12 1all chosen for each families preference Not 1 basket was fulfilled with what I chose and they cancelled the 4th basket without even an option to choose something else Customer service was horrible Wolfermans used to have a good reputation I will NEVER order from them again what was supposed to be a nice Christmas breakfast for my employers is going to be a nightmare

Why am I being forced to give one star

Why am I being forced to give one star This company canceled an order with 6 English muffins packages and TOLD me they were replacing my order with a basket with 2 packages of muffins FOR THE SAME PRICE A blatant RIP OFF THEN IM TOLD THEY CANT CANCEL THE RIP-OFF ORDER when it hasn t even shipped so I d be forced to take it It took me 4 f cking hours to straighten this out and wind up with absolutely NOTHING but a headache

I ordered sweet rolls to be delivered

I ordered sweet rolls to be delivered to my mom for a Christmas morning breakfast I ordered early enough to ensure she would receive them before Christmas She did get them on 12 17 23 but the rolls didn t come with the icing which is the most important part I contacted the company that day and was offered an apology letter and 20 off my next order which will never happen I said I just want the icing sent to her The said no problem and said she would receive it on 12 22 Great the only problem is she didn t get it I contacted them again the evening of 12 22 and was told there was not a record of this order being placed Because my correspondence was through the online chat I had the correspondence to show them I was told the best the could do is have it delivered on 1 3 24 and give me a 20 coupon Please don t do business with Harry and David who are hiding their name behind companies like this one

Wolferman s is the absolute WORST

Wolferman s is the absolute WORST I ordered English muffins for Christmas back in November Part of the order was to be given as gifts the other part eaten on Christmas Day The order was supposed to be delivered bet 12 17-12 20 As of today 12 23 Fed Ex has not even received the box to ship out yet I ask Wolferman s to overnight the order they decline So now I m stuck with having to replace the English muffin gifts The customer service rep asked me if I d like an apology letter with 20 off a future order I not so politely declined I had this same exact experience a few years ago with Wolferman s and swore I d never buy from them again Now I m 100 certain that I ll never buy from them again If you re even thinking about buying from Wolferman s save yourself the headache and go somewhere else