Based on authentic user experiences
Aidnrnfkwnbw
6732 reviews
N/A
6 months ago
Terrible experience with customer
Terrible experience with customer support and refunds I pre-ordered a dress and emailed them to ask if it could be delivered in time like 5 weeks away and they responded yes Then I hear nothing from them until one week before I was supposed to use dress that it won t be delivered in time They then ask me if I want to cancel and get a refund and I say yes After that starts a 4 month long back and forth communication where if they answered at all they kept saying they had paid me back but in practice not done it It was an awful experience and the dress was on top of it really expensive as if it was a high end brand They also didn t offer any discount or extra as compensation for the hassle Be extremely careful with them
Em
6732 reviews
N/A
6 months ago
Do not buy - scam incompetent
This company is either a scam or completely incompetent I ordered two garments totalling 600 They did not confirm dispatch by the time they should have several weeks as you pre-order the garments so I contacted them No reply I tried multiple methods eventually got a response saying sorry for the delay they ll be with you by new date They did not arrive I contacted again this time requesting cancellation and refund as the event I wanted them for had passed by this point it was about 4 months after I ordered them No reply I emailed numerous times I DM d on instagram I what s apped Nothing Eventually I said I would escalate it to the bank card company and got a reply they cancelled the order and apologised But the refund never came through They carried on the pattern of ignoring promising and not doing the refund until I opened a complaint with the bank card company Eventually the card company recognised Wolflamb was at fault and compensated me but as far as I know Wolflamb itself has got away with this behaviour I commented on their instagram posts warning people off and have seen other people do that too DO NOT BUY
Signe
6732 reviews
N/A
6 months ago
Scam
Scam Dont buy from this Company They wont refund your money It has now been several months and I still haven t received my refund
Mari
6732 reviews
N/A
6 months ago
Terrible after-sales experience Scammed
After-sales experience to say the least terrible I bought two identical dresses with different sizes in order to try them and return the wrong size what can I say after more than 1 month from receiving the return and several emails to customer service to request the refund that should have occurred within 15 days of receiving the package I continue to receive no answers and not even the refund I fear that in the end they scammed me and therefore took the dress back and will never refund me crazy stuff if they don t refund me within a couple of days I will take legal action company to definitely stay away from shame because the clothes deserved it
NM
6732 reviews
N/A
6 months ago
SCAM Ensuring that you READ this
Ensuring that you read this before you consider making a purchase I ve made a purchase on March 9th valued at 372 euros and to date no communication or updates were provided by Wolflamb Having said that I wrote two emails contacted on WhatsApp for an update - yet again no update DO NOT BUY ANYTHING FROM THIS WEBSITE
Elena Allocca
6732 reviews
N/A
6 months ago
Total Scam Avoid at All Costs
I bought a dress from them during the sales When I tried it on I realized it didn t fit because the size was clearly wrong and on top of that the fabric was really poor quality I paid for international shipping from Italy to Spain but they were unavailable at the time of delivery I sent email after email asking for a refund but never received a reply I wrote to them on Instagram and they just told me to email the same addresses I had already contacted In the end the package was returned to me after a month A double rip-off because on top of the cost of the dress I also had to pay for the return shipping Embarrassing DO NOT BUY FROM THEM IT S A SCAM