Woll-cookware Reviews

Woll Warranty not honoured

Woll offer a 3 year warranty on the non stick surface of their NOWO Pans and 25 year warranty on the pan itself When the non stick surface of my pan started to fail after 2 years I tried to make a claim on their 3 year warranty Their response was to refer me back to the retailer - who refused to help as the pan is more than 2 years old Under UK consumer law this is actually a breach of contract but Woll who are based in Germany are now simply ignoring my emails about this Beware

You can find doOverpriced poor quality waste of money zens of other reviews

You can find dozens of other reviews under mine and my case is exactly the same - the outer layer of the pan started peeling off but despite a 25 year warranty Woll doesn t want to do anything They just ignore my emails The German shop where I purchased the pan does the same

Save your money and don t buy Woll

Save your money and don t buy Woll The so called 25 year warranty means zilch It seems impossinle to contact anyone to make a warranty claim Website is useless We bought a Diamond Lite pan In less than 2 years the non stick coating is flaking off We ve only used it to boil rice in Never put it in a dishwasher we don t own one always used a wooden utensil with it The coating is peeling off the bottom and the lip of the pan where the lid rests This cost us 100 What a joke Will never buy Woll again

250 for the so-called best ever

250 for the so-called best ever Diamond Pro Pan and just a year and a half later it s completely peeled and unusable Stay away from these products it s a waste of money If you reach out to their customer service they won t do anything without the original receipt fully aware that no one keeps a receipt for a pan The store where I purchased it has closed likely due to bankruptcy I wonder why Providing pictures of the damaged pan or offering to send it back isn t enough for them they simply don t care

I bought a woll cast iron frying pan

I bought a woll cast iron frying pan titanium and paid 100 overpriced and it did not last After 2 years the pan started to disintegrate and the non stick stopped working I was guaranteed a life time guarantee which was a lie Keep clear of Woll pans Over priced and you don t get the quality You can get a good pan at Asda