Luxury Furniture Wooden Shop Hand Carved Furniture Online
Based on authentic user experiences
caution
6734 reviews
N/A
4 months ago
This is a total fraud company don t be fooled by there website and there insta fake reviews
To start with I have order a center table on 5th oct that s not the exact date but closer after soo my follow ups they came and sooo many stories which they told I finally got the product after 1 end a half month later and the very next min I opened and check the product and it was very diff from the pic literally a carpenter did that and painted the bottom and in few places it was damaged as well and I called the support and told this is not the product is diff from what I have ordered he told in the website the pics are AI generated and I asked him show me where he did not show it and I even cross check it and no where it was mentioned that it is ai generated Before ordering the product I asked him for the video and he told it is not possible So I asked him whether it is returnable and he told yes I asked him 100 right He told yes sir Later I told I want to return and need refund and he told we don t give refund only replacement and later I told him you only told I have chats of that he told he will update me and I raised a concern of refund the moment I saw the product and now it s the fourth day since I have been following up 91 76680 46553 91 93686 90137They asked me to send an email to which they haven t responded and they always tell me we will respond in 30 min to your email and haven t got any reply And they don t respond to any of my calls
Pratish Nair
6734 reviews
N/A
4 months ago
Poor build quality delayed and short delivery
We recently placed an order for multiple products worth 4lacs The order was placed in 1st week of Jan with a commitment for delivery by Feb mid 45 days Actual delivery was mid April after multiple follow ups and many harsh conversations Their site states they provide regular updates on build status Nothing is shared and everything requires so many follow ups Upto 10 follow ups will lead to 1 responseAfter of all of this if the products were good we would have been ok However the build quality is flimsy The edges don t align polish is not consistent the wood planks used for internals has very poor finishing After paying 70k for a bed the output looks like one made of engineered wood with faulty fittingsLastly took full payment and delivered short quantity We have been following up for delivery for last one month and they no longer take our calls or respond to messages This is not a rant It is a genuine review to make people aware of their practices and to avoid them The standard response to such feedback on the web from them is that it was a large order and thus took time The instagram handle has great videos and customer testimonials Don t fall for it like we did By the way they don t allow posting reviews against their name on Google Instagram or facebook