Woodfurniture Reviews

If I could rate a zero I would

If I could rate a zero I would One the website it states 4-6 wk delivery After reaching out I was informed it would take 8-10 weeks because of COVID delays fine but that should be on the website its a huge difference I reached out at 10weeks I was then informed my order ordered 8 23 22 would not arrive until 11 20 not to mention that s just to the US not my home I reached out 11 22 22 Now there is a problem with the container and is to arrive 11 27 where then I can then get tracking information If there is any issue tomorrow I will be requesting a refund I would be so disappointed it s the last piece for my daughters nursery who is now 2 months I ordered a month before her birth This is nuts

Stay away

Stay away Horrible customer service They dont answer phone or respond after you pay them I paid for a vanity 3 months ago was told would arrive in December they took my money and wont respond They just take your money and you never hear from them again They have my money for months now for the vanity and i have not vanity and no idea if i will ever get it

DO NOT BUY from Woodfurniture com

First when the description says ready to ship it means when it gets on a ship container from Europe We waited over 4 months That was the good part The bad part was the hassle of receiving a box with one chair when we ordered two The box was torn apart and was lopsided It contained one chair and not two The shipping people refused to take back even when they saw and noted there was but one chair Next we were advised then they would send the second chair They did and that chair was in two pieces and a busted up box Third time was not the charm We believed the single chair was indeed a new one but it was not Two weeks later our son noticed the chair was split apart The only person ever to sit on the chair was our daughter who weighs less than one hundred pounds After we took a close look we saw someone at their warehouse put approximately three thin nails to fix into what they knew was a defective chair We paid for two chairs and have only one chair You are given only a few days to get back to them or you are out of luck We had not determined in two days it was yet another reject from their warehouse They lack zero integrity to cheat a consumer in such a way We bought over 2 000 00 worth of furniture and we were treated to furniture that was damaged and nailed together Shame on this company All the reviews on their site are 5 star Do not be fooled There is no way to even put a review on I m sure they delete any negative reviews Yes 2 other pieces were ordered were fine but the glass dining table had scratches We kept because we waited 6 months and decided to live with as we liked design Do not purchase from them unless you want discards from their warehouse that they sell as new The folks who send out broken furniture and nailed back chairs should be made to sit on themselves We have one very expensive chair as we paid for two chairs One good chair and two chairs that we put on the curb I am writing this review in hopes others will not be duped liked we were

Awful quality awful customer service awful logistics

Awful quality awful customer service awful logistics Paid thousands of dollars for furniture that arrived with broken hinge multiple large splits on the wood bad glue job with some bad alignments and gaps that also arrived two weeks late because the shipping company canceled and rescheduled shipment mid way and refuse to provide any explanation and update All these terrible experiences and woodfurniture com provides no solution and has been ghosting our latest emails Can t believe this has been the worst part of our entire gut remodeling project what could go wrong with ordering a furniture compare to all other complicated stuff we are doing Well it turned out everything is wrong when you order from this s website who have nothing but nice pictures to lure you in then provide you the absolute worst result I wish we had order from a more reputable place rather than took the risk with this company

Unique designs and sustainable quality

Unique designs and sustainable quality materials

Nice furniture

Nice furniture great customer service

Wasn t sure what to expect

Wasn t sure what to expect but the vanity sink looks really neat

The rattan headboard is my favorite

The rattan headboard is my favorite I searched such a long time for a piece like this I took a while but I am super happy with it

I found chairs from an European brand I

I found chairs from an European brand I saw in Spain Very happy with the products Thanks