Woodpecker Reviews

overcharged me and won t refund

I ve been with them for nearly 2 years and then they charged me over 300 for a service I was paying 59 for each month they refused to refund so now in the hands of Paypal to retrieve my money they are unscrupulous thieves so avoid at all costs

They keep charging you after you cancel

They keep charging you after you cancel the service We can not log in to the system to cancel and they don t help I suggest you stay away from their service Complete disaster very dishonest company

never trust them

never trust them if you get started with them you can never leave them they don t even let you access your prospects and charge more than you agree to pay

Wouldn t ever touch this company with a

Wouldn t ever touch this company with a 10 foot pole Extremely bad customer service charged me more than agreed too and just flat out unprofessional

Their customer support might as well

Their customer support might as well not exist They never answer your questions I am going to launch my first campaign and I want to make sure of a few things first but can t get a response I m forced to try another service

Very Very Poor Service

Very Very Poor Service On making a mistake every company on this planet issues a refund or does help in any form I wanted to downgrade my package but having a very confusing system it added more credit and deducted a big amount On seeking help I was told there is nothing they can do about it I no longer have trust in woodpecker especially other services provide the same or more jobs for 1 4 of the price

Keep charging after explicit cancellations

Horrible platform that the minute you attach your card - they make it almost impossible for you to leave with extremely difficult downgrading plans needing to delete and reset certain filters to stop the subscription I asked them to stop subscription cancel my plan I removed my card and yet they still billed me and my card got charged 2 MONTHS after I verbally said stop I have screenshots of my account and email exchanges for proof

Do not recommend it at all - extra pay

Do not recommend it at all Frist - you cant just stop subsription if you dont use it without losing history You can delete account or pause it and pay fee anyway Second even worst I deleted account in February and somehow deleting was cancelled Woodpecker said it was me who did it but I didnt log in sisnce deleting Had to pay extra mount for not using it March - the same situation I deleted account and again somehow it was restored to paused so i have to pay once more Its ridiculous