Worldtripdeal Reviews

Unorganized company Loads of in-house work pending

Offer letter issued visa not done Very unorganized company and wasted all my time and opportunities DO NOT JOIN OR BOOK WITH THIS COMPANY

Bad and Unprofessional company

Bad and Unprofessional company No response given since 10 days by email Also customer care people not advising on the confusion on package price given on website Very unprofessional

NOT WORTH YOUR TIME AND MONEY

They don t plan a holiday for you to have a pleasant time at your destination They plan travel based on what works for them Our 10-day trip to Georgia was planned horribly and we were very disappointed with the choice of Hotel at the time of booking we didn t know staying all 10 days in Tbilisi wasn t wise for the money we paid the service that we received was horrible Will not recommend this to anyone The agent booking for you will sweet talk to earn your trust but don t fall for the sweet talks Once booked nothing can be changed eg If a hotel is bad they can t change the hotel so don t expect any fix or compensation from them

Do not book with them

Do not book with them they have the worst customer and inefficient service

I had a very disappointing experience

I had a very disappointing experience with WorldTripDeal regarding a tour voucher I purchased The voucher they issued was incorrect and didn t match my original request Although the manager initially promised to correct the issue I had to follow up multiple times before hearing back To make matters worse they ended up charging me an additional amount even though the mistake was entirely on their part The customer service has been unhelpful and despite my efforts they refused to reissue the correct voucher that we had initially agreed upon This is highly unprofessional and I expected much better service Would not recommend based on this experience

Fiasco

I will give a detailed review of my experience but be warned this company is far from professional I had a phone interview for a Sales Travel Consultant role with HR emphasizing the CEO Mahdi s high standards and formal expectations i had informed her that i have a long hair that is tied in a bun always she told me under no circumstances we can see your hair loose or in any form other than a bun On interview day the office was a dusty apartment and others employees and other interviewees weren t dressed formally as described Mahdi poorly dressed conducted the interview aggressively he barely speaks english he keeps saying key words and it was hard to understand him that i had to rephrase his questions do you mean this or that to be able to understand or to answer during my introduction he decided to cut me off as if he doesn t care to hear the rest he decided we will do role-play calls with different scenario After two role-plays he instructed me to study a package in another room for 10 minutes and then sell it to him in a call It took them 13 minutes to try to open the pc that is barely working as all the pcs in the office i had 5 minutes to look into it then he entered the room along with the hr girl and a guy he kept going in circles behind me instructing aggressively on what am i going to do now we started the call and at the end of the call he said i will check my wife and get back to you bye so i remained silent he looked at me and he yelled WHAT NOTHING i replied i thought you have ended the call and that you had to go he kept yelling that i can t let a customer hang up and that i have to sell and that my job is to sell not customer care and not to just provide details and that i didn t even try to inform him as a customer that this package has a hotel and this hotel is nice and has whatever attractions nearby i replied Exactly i don t even have the hotel name in the package and i don t have the price and i asked about those details but you told me no need to know them now he replied back no you don t need to know all that you are here to sell only i told him As you know part of the sales process that the sales person needs to have very good product knowledge to be able to sell it and to use its perks as selling point also part of the job is to educate the customer on the product NO YOU DON T NEED TO DO THIS By that time i was already smiling and laughing inside as i have never witnessed such buffoonery he then wanted me to redo this all again otherwise quoting him we will not accept you i waited for him to finish then i stood up and said thanks and bye the moral is how can you trust a business that all they care about is fooling the customers and just sell to them whatever Mahdi is completely unprofessional rude disrespectful and immoral

I do not recommend this agency

I do not recommend this agency They are inefficient They issue incorrect vouchers - which is not the same as what you requested When I asked them to reissue the voucher with the correct request they charged me with additional fees Their customer agents including the one named Amro are not helpful at all They were also rude Such a worst experience with them

Total Scam

I used to work there for like 10 months in Cairo office in marketing department all I can say that this company is a total scam also its founder CEO is a quite psychopath character If you are a customer looking for reviews and honesty don t reserve their packages trust me you ll be fooled like I said I was in the kitchen - And if you are an interviewee who is going to work there just DO NOT definitely don t work there- If you are somehow till now an existing employee RUNI bet that this company will shut down very soon and Mr Mehdi Nourian the Founder will open a new office with a different brand or name and restart the same game over and over again Oh yes almost forgot to tell that this company has real bad history under the name of Dusk Tours with different brand location after scamming stealing on enough customers in UAE that s why it is now called World Trip Deal and operates from Cairo