Worten Reviews

Worst online shop experience ever

Do not choose Worten for any of your online purchase Shipping is terribile customer service is basically non existent and they will mess up you order 100 the tracking says the package has already been delivered the shipping provider says it has been delivered but in a different day and in the mean while you still don t have your package Do not buy online from them

The order is being prepared

The order is being prepared they take 12 days to prepare and order Contacted the Customer Support to ask what is happening nobody knows and they do not offer any options You wait without any feedback it was a Christmas present Thought they had time since it was supposed to be delivered the next day Bad service bad customer service there are better options as Fnac Radio Popular Media Markt

Waste of time

Worton had a good price on air condirioning We bought it and have waited 3 months for delivery and installation I ve called them weekly they do not seem to be good at forfilling my order or communicating even though they continuely promise me a call back within 48 hours it never happens I have canceled my order and will not use them again

Catastrophic service

Nice people good contact but things don t get down I have spent almost 3 hours on the phone for the guarantee of an cooker I bought 5 months ago and I still don t know if anything is going to be done On the other hand living in Madeira so many items you want to buy are not deliverable here and this you dont know before placing your order Otherwise problems too with the site which fails to continue with repeating errors when you want to finalize the order Really fed of wasting my time Those were the last items I will ever buy here

A hammock broke within 2 months Reply users damage

We bought a hammock from wood as a present for our children from 300 euroIt was already after two monds broke It was standing inside and only used several times we send also pictures We complaint about this several times but never get an answer Very bad shop They only want money and nothing else Dont buy anything In the Netherlands there is a bether services and garantieGive us a new one or our money back Amazon and other companies give bether services Very nice to respond with the exact mail to everyone who gives a bad review You can better give a mailadres from the person who can helps us that is a good service

Bought a refurbished iphone at worten

Bought a refurbished iphone at worten portimao Appeared to have a very weak battery When returning the item they gave the option to buy a similar phone for extra money It was either that or wait 30 days for repair I chose to buy another one Within 6 weeks it had a black screen Chose repair under warranty After 29 days received an email to contact repair centre Nobody answers the phone So yesterday i passed by the shop to clarify Showed me pictures of damaged glass I am 100 sure i returned the phone undamaged Even protected the glass with their covers They said sometimes the glas can crack but you cant see that on the protection now they ask to pay again for repair yeah rightUpdate just received an email from worten saying i can pickup another iphone

Would not recommend this company

Would not recommend this company Customer service is very bad when something goes wrong My online purchase made through Worten Marketplace was stuck in a GLS depot for 3 weeks Worten Customer Services kept fully informed of the problem but did nothing to resolve it Eventually had to abandon the transaction altogether and get my payment returned Absolute waste of time Response to this review is as hollow as all previous apologies made by Worten Talk is Cheap

We have purchased TV online on

We have purchased TV online on 10 11 2023 but there is no update on it the amount is deducted but till date there is no update from worten We even want to cancel the order so tht we can buy in store but there is no cancel option customer cares are saying they dont know english so pls either return our money or deliver the product as early as possible our order number is 60264478