Based on authentic user experiences
Carey Cooper
6730 reviews
N/A
4 months ago
scam refund my money
Guys Don t use this platform First of all the backend design is very hard to use secondly it took me a lot of time to contact the technicians of the platform very unprofessional And after you subscribe this platform doesn t support to cancel the subscription plan and unbind the credit card by yourself They lied to me that they will terminate my subscription on October 27th but still charged me on the 27th This company is advertised in many places and is very very unprofessional don t be fooled They didn t even refund my 50 deposit
Mustafa YILDIRIM
6730 reviews
N/A
4 months ago
Incredibly Frustrated
Incredibly Frustrated Stay Away If You Value Your BusinessIf you re using this software and haven t yet faced a technical failure now is the time to leave ASAP Because when an issue arises there is literally no one competent enough to fix it Our Issue We cannot receive WhatsApp messages via their platform which is a core function of their service When we reached out to their so-called customer success team we were met with vague unhelpful responses They don t take the time to understand the issue and their so-called escalations to the product team are a complete lie because nothing ever happens Their support team talks to you like a casual friend instead of professionals handling business-critical software They are completely incompetent unreliable and dismissive making you feel like they are mocking you rather than assisting THIS IS NOT A GAME Businesses rely on this platform to manage critical customer interactions yet when an issue arises Woztell fails to resolve even the simplest problems and then proceeds to ghost the client Are you even a legitimate company Because we have never encountered such an unprofessional experience in our entire business history If you re considering using this platform DON T If you re already using it RUN before it s too late You are trusting this company with one of the most crucial parts of your business customer communication and they fail at the most basic level while ignoring you in the process Absolute disaster
AK
6730 reviews
N/A
4 months ago
Wrost platform ever experienced
Wrost platform ever experirenced Does not have any builtin report showing simple KPIs what is the average response time on chats by period by agents etc NOT AVAILABLE
amit marshanski
6730 reviews
N/A
4 months ago
I came across the software in my search
I came across the software in my search for system synchronization The software is easy to understand and implement and the customer service is excellent They always respond with a lot of patience and help at all stages Highly recommend
Viplav Nyshadam
6730 reviews
N/A
4 months ago
Good platform
The ease of integration with cliq is really good
Lorena
6730 reviews
N/A
4 months ago
Customer Service always so caring and
Customer Service always so caring and helpful