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Based on authentic user experiences
Ron Wikso
6730 reviews
N/A
9 months ago
Support was very helpful
I had an issue on a site where this plugin is installed which caused the Reply To field to go missing The plugin was previously working just fine for many months and the Reply To field was always there but after an update it disappeared for some reason I contacted support and they replied that they knew about the issue and that it was fixed in the beta update they had just released and gave me a link for that I installed the beta and it fixed the issue The next day the main version of the plugin was updated to include the fixes in the beta release Thanks for your help in solving the issue
Steve Hill
6730 reviews
N/A
9 months ago
Fantastic service and software
Fantastic service and software solved my issues with GoDaddy blocking outgoing SMTP from website contact forms using the M365 API for Post SMTP Mailer Had a couple of config issues and these were fixed via Zoom call within a hour of requesting support
Joshua Temple
6730 reviews
N/A
9 months ago
Great plug-in
I ran into a few issues when initially setting up this plug-in but their support was very quick and insightful and helped get those issues resolved without the need for a lot of extra work With those resolved this is a great plug-in for building out quotes and allowing the user to take the process through to completion
Duane
6730 reviews
N/A
9 months ago
Great Support
It took me a while to connect with the support from Post SMTP but that was my own fault When I connected with Syed he immediately got my problem resolved He knew just what to do and my MS 360 email account is now happily sending mail from my website
Stephen Vinson
6730 reviews
N/A
9 months ago
Great support experience with Aqib Khan
I had a great support experience with Aqib Khan troubleshooting an issue with Post SMTP All email responses were within an expected 24 hours for the severity of the issue and he was not hesitant to schedule a Zoom call at my convenience when we needed to work on the issue real-time
ALEXANDROS KONSTANTINOU
6730 reviews
N/A
9 months ago
Excellent support
Excellent support Responded promptly to my request Problem was due to something we were doing as opposed to a problem with the plugin itself They found me a solution that enabled me to bypass the problem
Eddie
6730 reviews
N/A
9 months ago
Awesome Plugin and Customer Service w Aqib Khan
They were very Responsive when I had an issue with the plugin which ended up being my fault I wish all customer service was as good as them the plugin is great and just works
Nico Llambias
6730 reviews
N/A
9 months ago
Outstanding support
Even with the time difference 9 hs we managed to solve my issue in less than 3 days Exceptional support
Baldev Batra
6730 reviews
N/A
9 months ago
Excellent and prompt service
I had some issues with the php snippet I got in touch with the support team and I must say the response was very prompt I got the issue resolved and the snippet is working like a charm using php and javascript
Anthony
6730 reviews
N/A
9 months ago
Plugin Conflict Resolved
Used the WP Easy Pay plugin for a couple of years when it suddenly started conflicting with another plugin I contacted support and provided them access to the site and they were able to quickly find and resolve the issue