Worldwide Butterflies - over 50 years of supplying butterflies, moths, livestock, and entomological equipment
Based on authentic user experiences
Aliyah Hakim
6737 reviews
N/A
9 months ago
DO NOT BUY FROM HERE
Absolutely awful company I made an account on the 16th my birthday and ordered some Luna moth eggs However I accidentally got logged out after placing the order and realised I had written my email incorrectly so I couldn t log back in I emailed them kindly informing them of this and asked them to keep me updated VIA email They responded back saying that they had never received a payment under my name which wasn t right as they had already took the money out of my bank I was confused about when the eggs would arrive because a lot of the butterflies and moths on their site said NOW on their availability but the Luna moths said JULY I politely asked if my eggs would arrive THIS July or July 2024 I had no response for a day and I tried contacting them again I asked them the same question and asked for an estimate of when my order would arrive and I got a response saying that they still had not received an order from my name and that I should reorder I kindly asked for a refund and got no response I called my bank about the situation they gave me this code to email to the company to make them pay me back I did and they responded saying they had sent my money back It s been a few hours and still haven t received the money It seems most people are having issues with this company people s insects are arriving dead or extremely late or have had issues with their money and the poor customer service If you want to order moths or butterflies I suggest finding a different company to purchase from as this one is not worth your time you will end up either losing money or being extremely disappointed in your order
consumer123
6737 reviews
N/A
9 months ago
Nothing ever turned up
Placed order in May still waiting in August Every contact with them results in rude responses if anything
Matt
6737 reviews
N/A
9 months ago
AVOID
Placed an order in May for a species which was listed as Available now Six weeks later I am still waiting Sent three emails asking for a refund no reply AVOID
Habib Khan
6737 reviews
N/A
9 months ago
Placed my order in May
Placed my order in May it never arrived I complained got no response just their newsletter to really annoy me off do not use this company I think they are a scam
zev fluss
6737 reviews
N/A
9 months ago
FRAUD
FRAUD I brought butterflies over a year ago and they still haven t arrived there is no one to speak to and did not get a refund be careful do not buy from this website i learnt the hard way
Madame Butterfly
6737 reviews
N/A
9 months ago
Avoid Avoid Avoid
Incredibly rude and disrespectful No respect for the customers and even less for the livestock I also got a call from my bank to tell me someone had tried to spend a lot of money using my card details This was the only place that I had shopped at on line Fortunately my bank immediately stopped my card Avoid Avoid Avoid
Adrian R ileanu
6737 reviews
N/A
9 months ago
Scammers
Ordered in October 2023 and I haven t got it Availability was Autumn haven t got my order Now the availability is January February February is ending and still nothing Do not recommend it is an absolute scam
Gail Humphreys
6737 reviews
N/A
9 months ago
Bad customer service
I persevered with this site for a few years but in the end gave up on them Their customer service is appalling Orders don t arrive 18 months late and when you eventually get hold of someone they are rude Orders arrive early when the food stuff needed isn t available
Sharon
6737 reviews
N/A
9 months ago
Paid but no goods received 2 months waiting
I made an order in May after about six weeks submitted an online form to say they had not arrived - no response Two emails later had a response to say they would resend - nothing received Have emailed lots of times since and now they are not responding to my emails I have been asking for a refund for over a month to no avail PLEASE AVOID THIS COMPANY - or you will be receiving nothing for your money
billy bowlegs
6737 reviews
N/A
9 months ago
Avoid at all cost
I have used this company several times in the past few years Not anymore the company has Gone to pot This May I placed an order It never arrived and my order history shows nothing Attempt to contact them proved Negative They appear to have removed their phone number They were quick to take my money without any delivery I would advise anyone to avoid this company like the plague I would think that the in the future will go bust