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SERGE
6731 reviews
N/A
9 months ago
DONT DEAL WITH THEM
HOST WAS VERY DIFFICULT TO DEAL WITH PLACE WAS VERY DIRTY WITH STAINS ON CARPET STAINS ON THE WALLS HAIR FROM PREVIOUS GUESTS ON THE BED SHOWER DOOR WAS BROKEN VERY DIRTY PLACE THAT SHOULD NOT BE RENTED TO ANYONE UNTIL THEY REMODEL
Marsha Wilson
6731 reviews
N/A
9 months ago
Dont Stay in a WeHost Condo
TLDR I would not rent from this agency again but knowing whom you are renting from will be a challenge Look for the woven brown dining chairs in any pictures and you are likely renting from this company It would be difficult to know who is the ultimate landlord due to so many convoluted communications mediums I purchased my stay at this condo via Expedia I received a confirmation via VRBO for my rental I received correspondence about how to get into the condo from Whost I received the key code to collect the key from a kiosk via KeyCafe And I was texted various codes for parking pass etc I was messaging with the landlords via Guesty and via phone It was not a guest friendly experience The whole place is furnished from Ikea Nothing is comfortable It is very sparse You get one towel per bed maybe per guest and they are budget thin small bath towels You get NO washcloths and you get one small thin hand towel per bathroom And one extra roll of very cheap toilet paper under the sink in case you need it No tissues to augment toilet paper You get NO dish towels to dry dishes or hands You do get one roll of the cheapest paper towels possible in the kitchen for all your drying needs No sponge or dish rag to wash dishes If you have more than 4 people at the condo bring disposable cutlery as only a set for four is in the drawer The building turns off the AC capability from 08 Oct to 08 May I experienced the condo to be over 80 degrees It made sleeping difficult The landlords did bring box fans after I lodged a complaint The whole condo has never been refurbished so it feels very run down and leftover from the 80 s After a day or two it smelled stale The landlords offer you one key attached to one key fob for the front door If you have a group that plans to separate for the day this is highly inconvenient You may want to know that there is a kiosk across the street at the 7-11 market that can copy keys and the concierge will always open the door if you wave your hands It is also very easy to follow someone into the building as it is very busy during most hours If you plan to park a car the directions about where to park are inadequate in the email You will need to go past the G1 Green Floor to the G2 Orange Floor The directions are difficult to discern Just before you are about to exit the Green Floor and head out to the street again you make a sharp right there are no signs and you will see a ramp down to the Orange Floor The service people who answer the phone from Miami when you call for assistance will not know this so if you bring a car note this now And the concierge said it was fine to park in the Orange area as long as you bring down the parking pass within the hour The directions to get to the front of the building do not align to Google or Apple maps due to new construction in the area Miami phone support does not know this Copy this down Take Crystal Drive North turn left west on 20th street S turn left south on S Bell which will curve around Take the first driveway to your left Finally I requested a reduction in my rate due to lack of AC and the service representative offered a refund of 15 I followed up three times and was eventually ghosted For 100 per night per bed with no ability to get a second key and such sparse towels and basic necessities I will happily share my experience with fellow travelers If you rent there now you know what you will be getting Bring your own towels and fans
Heath M
6731 reviews
N/A
9 months ago
Unable to enter our stay
Reserved a stay through wehost and when we showed up we were not able to get in We contacted wehost and they were not able to help us get into our stay We were told that a front desk staff would be present to let us in but they were closed so we had no way to get in
puffisional
6731 reviews
N/A
9 months ago
Worst outcome possible
They just turned off everything one day No warning nothing Worst experience ever Lost data money and trust in hosting services Unbelievable
Lan
6731 reviews
N/A
9 months ago
Real-life evidence of unethical practices
I have real-life evidence of unethical practices from WeHost They canceled my reservation today When using the Show Listing option within the cancellation I was able to choose the same period as my canceled reservation and the price is 1 019 29 My canceled reservation was 644 94 Clearly they canceled my reservation to make more money and the maintenance reason given for the cancellation was a big lie
Jeannette McGrogan Palmer
6731 reviews
N/A
9 months ago
I booked a condo on VRBO that had free
I booked a condo on VRBO that had free cancelation When I found a much better price for a condo in the same community I tried to cancel and their management company We Host said I couldn t I think this is a fraudulent service I reported the condo listing to VRBO and also to my credit card company
J B
6731 reviews
N/A
9 months ago
Don t book with them
I gave this company a try I had several issues from their cleaner making themselves come into the apartment when we checked in with a fob key that they shouldn t have had in the first place We were in the room unpacking luckily weren t naked or anything But no apology either from her Then we noticed the comforter was dirty with white stains all over We told her the bed was dirty She took off the comforter and threw it inside a locked storage room and left All we had was a flat bed sheet Then the main bathroom had a huge water leak that came out of the glass door when the shower head was turned on Had to resort to the hand unit to shower Then the 2nd bathroom started to leak water from the light on the roof afraid we would get shocked if we turned on the light The whole floor leaked of Marijuana Then my last night there Friday night next door unit had a loud party with banging on the walls all night and people running through the hallways To make matters worse I had just gotten surgery and was trying to relax and recooperate during my stay there I informed them and nothing was done I was also promised to be compensated and was told management would be in contact with me Obviously I was duped into waiting for the time frame to pass to leave a bad review then after that passed was denied any compensation and couldnt leave my honest review I gave them benefit of the doubt Bad company that takes advantage of people
Alexander
6731 reviews
N/A
9 months ago
Scam company Property managers do not actually do
Property managers do not actually do their job customer service phone number is never answered This is an automatic shell company and is basically fake If you need help with anything no one is there for you I rented a four seasons residences property in Miami When asking about extending my stay the property manager asked me to pay his personal Zelle account and then did not convey anything to the four seasons so I was locked out of my room These people are scammers straight up Do not book with them book directly with the property you want
Alex
6731 reviews
N/A
9 months ago
This is a scam company which took money and never paid back
This is a scam company working with Vrbo and Expedia I paid 800 for a 2-day Florida stay with an option of cancellation While they canceled they never refunded my money despite me spending 1 hour plus with Vrbo and despite false promises from WH via emails to return my money Never again and please do NOT book any WH or Vrbo linked properties on Expedia
Bill Hormann
6731 reviews
N/A
9 months ago
Roaches Broken Toilet No Towels Construction Outside Our Window
Upon entering our apartment we discovered the toilet was broken and there were only two towels for four people In two days we found 11 cockroaches Outside our window construction began at 6 30am every morning- workers were literally 30 feet from my window Wrote several email I sent pictures of all of this I even cleaned the apartment before leaving and nothing was done to compensate us for dirty and noisy conditions while on vacation