Wwha Reviews

Very poor organisation

Very poor organisation Incompetent and lethargic Abdication of responsibilities Requests for information disappears in a black hole in the organisation never to be seen again Tried to get hold of an individual multiple times but cannot be reached Frustrating

Absolutely disgusting

Absolutely disgusting A roof leak that s been going on for over 5 years and still nothing being done Woke up to my flat flooded phoned them multiple times over the last few months and still nothing Previous tenants had made complaints but suddenly nothing is on the system I got a child under 5 living at the property I ve kept photo and video evidence previous tenants also got evidence of the leak too Disgusted by the company and reading other reviews just explains how bad it is

Only giving a star because minus isn t

Only giving a star because minus isn t a option I live in 1 of their flats I have many health issues including the heart I have a neighbour upstairs who had thretened me my family and is constantly jumping on his floor directly above the kids bedroom What action is taken Well it s the job of the tax payer to sort the council and not the responsibility of the landlord wwha even tho they are responsible for the tenancies collect the rent And I wonder WHEN the tax payer is going to get fed up of this I am also a registered medical cannabis patient When I raised complaints about my neighbour above my housing officer went behind my back and set up a meeting with the police that I knew nothing of until I was given a time date They tried telling me that I was only permitted CBD Needless to say this meeting didn t happen with the police as I put them straight on my medicine Then the housing association tells me that I m not allowed to medicate inside my own home I explain to them that it s not safe for me to be outside with such a violent neighbour and that they can t make me go outside Its known as discrimination I explains to Andrew my housing officer alex s manager apparently after putting the organisation under a privacy Notice for the breech of privacy that occurred when this meeting was set up behind my back with alex my housing officer jasmine from the asbo team deliberately tried getting me into trouble that I don t want him contacting me and infact that stands for all 3 names mentioned Today I receive a email from Andrew telling me I can t break a contract by not allowing him to contact Me Well after all ghe trauma he is allowing on my family for over the last 6 whole months I simply just don t wanna talk to him or the other 2 I m a nice guy who causes no issues and I don t allow trash into my world and I WONT BE FORCED into doing anything and I base that on my human rights so Andrew I think that d jenga unfortunately for you and your contract that alex has already broken by interfering in my life and bringing detriment stigma into my world Honestly people PLEASE AVOID GROUND FLOOR FLATS UNLESS YOUR UPSTAIRS NEIGHBOUR IS OVER 75 as the last flat cost my late wife her life and WWHA are forcing me to live it all again The CE office is the worse tho with the director of housing saying to me after I explained my issues and I quote Mr Jones you do talk alot No respect atall They demand the world and give you nothing but violations on your life And by god DONT COMPLAIN because that s just the silly thing to do UNLESS you wanna be victimised Straight factful as I have no reason to lie

Utterly terrible

Disgusting response from them when you report drugs abuse disturbance violence my whole neighbour hood suffering in the hand of their tenant a drug dealer and prostitution in his flat 2am 3 am disturbance and anti social and when you report to police they lie to the police about their CCTVs not working properly they told us we can t kick the drug dealer out because he is paying his rent So as long us u pay your rent u can grow a cannabis and set your drug business in their property they don t care They don t care about ur complains or safty

800 a month to live in a 1 bed flat for what

Such bizzare policy s for a housing company Chooses to house vulnerable people yet you don t safeguard any of them They don t help any of them They don t implement their own tenancy policy so people can technically do what they want whether that be harassing other tenants assaulting them or even turning up at their door wales and west will do nothing From the responses I ve had to every issue I ve ever raised Its pretty obviously this House and company is literally only interested in taking your money not the slightest bit interested in supporting you I ve been told by workers for this company to ring the police about people not following the tenancy agreement as wales and west can t do anything Why would I ring the police and waste emergency services and tax payers money on something that isn t there responsible to sort Also dk what the point in paying for supported accommodation when the support workers are not here majority the time And a housing officer Allison who gets paid to tell disabled tenants the solution to not being assulted is to ignore the person who has assaulted and harrased you around your own property instead of actually dealing with it disgusting

When you report antisocial and drug use

When you report antisocial and drug use abusing old age people nothing s been done I ve lived in my flat 4 year still going on social be we are misuse of drugs police raided the flat menny time don t recommend wales and West to anyone

Unhelpful

They don t answer emails and are generally just very unhelpful and dismissive

Super engineer

Reported a boiler leak engineer was here within the hour Fantastic service