


Based on authentic user experiences
Rick Orford
6777 reviews
N/A
5 months ago
Very dishonest
Very dishonest If you buy a product and try to exchange it at a different store i e becuase the packaging is defective they won t exchange it Wycon stores say you must bring the item back to the same location Bad bad bad
Gill
6777 reviews
N/A
5 months ago
Awful customer service ignored my
Awful customer service ignored my question regarding why you have to spend 135 before they will send plus postage plus import charges
Eentwee Drie
6777 reviews
N/A
5 months ago
I have not received my package and I
I have not received my package and I can no longer log in Money has been debited from my bank but I have not received any package l would you like to contact me
James
6777 reviews
N/A
5 months ago
Dishonest and basically theft
Dishonest and basically theft - wrong order sent and in Scotland you pay the tax once received which is fine but you don t know it s the wrong order until you obviously open the box ref S5469365192412HJPW no answer to emails pictures sent etc it s a shame as I absolutely love the products - already left my details on that email 3 times and this is the reference if you had looked
Customer
6777 reviews
N/A
5 months ago
Poor Customer Service
Wycon offers high quality products for the price but my recent experience with their customer service department is extremely disappointing I ordered makeup to be shipped to the US The shipping company they use made a mistake when declaring the package which resulted in almost 200 in brokerage fees I first contacted them on 5 13 I received their automated response that it may take 72 hours for them to respond No response for 72 hours I contacted them again on 5 16 and to this day I haven t received any response In the past I contacted them once about a deficient product You can tell that their customer service does not care much about their customers The message was unapologetic which is so different from Kiko Milano who has an excellent customer service team I think I will have to stop buying from them given my most recent experience
user user
6777 reviews
N/A
5 months ago
It s become the ryanair of makeup
It s become the ryanair of makeup brands You will never find the same product you bought and liked the second time you buy it Products are getting smaller and smaller and are being sold at the same price Very bad For instance I purchased a brow pencil a few days ago and the pencil was soo much thinner so there is less product overall Additionally how do I sharpen this pencil now i would need to buy an additional sharpener just for this one singular item such a waste tbh Additionally a few weeks back I had purchased a liquid lipstick same one I always buy but it contains less mL - again AT THE SAME PRICE Another thing that is unbearable are the store employees They tackle you to buy more products When I walk in a store I know exactly what I want to buy generally it s one or two products at a time and yet they always have to force you to buy their promo items which I never need or their dumb 2 3 promos etc If I only want to spend 8 Eur I will not spend 30 Eur So ridiculous that once I was looking for a brow pencil which like per usual were missing my color and the store employee instead of apologizing and telling me where when I can find that product was FORCING me to buy a brow pencil 3 shades darker than mine I have ash blonde hair and she was telling me to buy the dark brown color So overall their lack of respect for the customer is appaling and despite loving their products and using Wycon as my only makeup source I will resort to buying them elsewhere from now on Instead of improving their conditions they are only getting greedier and more dishonest
Emily King
6777 reviews
N/A
5 months ago
Wycon products do not disappoint
I visited the Wycon shop in Westfield La D fense and in Ch telet Each time there was a promotion I received a discount for 3 products bought I was helped by knowledgable make-up artists in both cases The lighting is very bright in the shops and there is music I especially love the texture of the lipgloss and primer The eyeshadows last all day One disadvantage I found is that it is not easy to understand the prices on the receipt It would be better IMHO to show the original price the discount and how much I saved on a seperate line
Mara Castiglioni
6777 reviews
N/A
5 months ago
Prodotti favolosi e commesse top top
Prodotti favolosi e commesse top top top Arianna sei davvero super
Gabriella Sacco
6777 reviews
N/A
5 months ago
Francesca top
Stamattina mi reco al Cc Torvergata da Wycon mi imbatto in Francesca commessa briosa simpatica preparatissimo sui prodotti TOP