Wyndhamhotels Reviews

Microtel inn suite Shhelbyville Tn

Microtel inn suitesShelbyville TNThis place is absolutely disgusting and should have been closed years ago From entering the room it stinks the walls are dirty everything in it is OLD and over due renovation But the WORST PART is My family stayed in this hotel in march 2024 We found a roach in the room After complaining that night still had to stay in the room until the next morning when management was there We finally got another room But there was no vacancy anywhere near my son s shows therefore we decided to go with this filthy plc again Well guess what again the room smelled horrible After being out all day we returned to the hotel My 7 yr old grandson found a roach on the bed I go into the restroom and there s a roach crawling on the floor in a disgusting corner of the tub area 1 roach in March 2024 then 2 roaches in July 2024 Not to mention the front desk clerk said they keep cleaning supplies hidden because crack heads come in and sniff it to get high Well WTH are crack heads doing IN the hotel Please avoid this place Why is city and state officials allowing this to go on Yes I do have pictures and video If I were to start a lawsuit I d start with the hotel and I would include the city and state for letting this go on There is NO way any inspections are done From march 2024 through July 2024 it s gotten worse Someone has to be held responsible I deserve a refund and a free room at a better hotel by Wyndham hotels I m 45yrs old I travel a LOT This is the WORSE hotel I ve ever stayed at Oh I forgot to mention there was a long string of black hair under the cover of the 2nd bed back in March My hair was short and blonde Again I do have video and pictures of everything mentioned -0 Stars

Would have been great if I had actually seen the room

I had reservations for 2 rooms at the Microtel in Bremen Ga We arrived at 2 15 hoping to get an early check in since we had a wedding to get ready for and be at at 4pm After waiting for what seemed like 15 minutes a gentleman finally came to the front desk and asked if he could help I told him we were early but had reservations for 2 rooms He states that he doesn t have any rooms ready and will not have any ready until at least 4 30 Obviously this wouldn t work for us we were forced to find another place to stay After calling Hotels com to cancel my rooms I was informed that the hotel would charge me anyway which THEY DID I called Wyndham customer service and was pretty much told they had no control over their hotels she said exactly that I would have to contact the hotel directly for a refund So that s what I did And was pretty much told I was out of luck that their refund policy is set in stone Soooooo of no fault of my own and at least poor planning on their part I get charged for 2 rooms that I never even saw Crappy business and very crappy customer service on Wyndham s part and Microtel s part STAY AWAY

Rooms along with area located are

Rooms along with area located are unacceptable I book the room was quoted one price but charged another I was told room would be 51 98 plus tax would total 59 42 and for 2 nights the total would be 118 84 but when I looked at my charge on my credit card it was 146 26 Meaning I was charged an additional 27 42 I spoke with Ziomara at front desk when I booked the room for my homeless son and a 3 year old Everyone seemed honest until I got a bill then everyone I spoke with act like they didn t understand This country has become so crooked but I guess it starts from the top Most people you deal with now try to get over on you I only spent 30 years in the military for this kind of treatment No morals whatsoever

La Quinta Blew It

Sometimes it is best for a company just to do the right thing even if it contradicts normal company policy On December 27 I made a reservation for the La Quinta Innin Deerfield Beach Florida Cost was 150 for the night They have a no refund policy for reservations That s an undertandable policy for most situations It would not be fair to the property for someone to book a room weeks in advance only to cancel at the last minute Although there are still many hotels who have free cancellation up to 1 day prior to the reservation Within 15 minutes of my call to La Quinta my cat starting having seizures I had no idea what to do -- I had never seen this before I immediately contacted an emergency vetetinarian and they told me to take him in immediately When I called the hotel back --- mind you within 25 minutes of booking the room -- they basically told me to pound sand I understand it is their policy but sometimes it is better business to just do the right thing That 150 they stuck me with will be a pittance compared to the PR harm they will receive after I get through retelling this story over and over again Needless to say I would sleep under a bridge before I rent a room from this company Skip MartinDeerfield Beach Forida

Hotel wall are thin and you will hear everything

The hotel walls are very thin and you will be able to hear conversations in the next room very clear and also any other noises moans and groans going on If you know what I mean Very disappointed and will not stay there again

Disguting

This has to be the worst hotel I have ever stayed at it stank there were wrinkles in carpet in hallway big enough to trip you the wall were dirty and had gouges in them The mirror behind bed was cracked Carpet was filthy I stayed here because they have a shuttle service to airport but if you park a car you cannot use the shuttle This place reminds me of a 30 year old motel 6 Opened the drawer and cockroaches ran out Truly disgusting place stay away I made the mistake of paying when I booked through Hotel com was told no refunds no matter what so I stayed but NEVER again

Never again

On 02 22 2023 I checked in the Microtel at 920 S Military in fond du lac Wi hoping to have a night away from home to just relax The first room I was placed in was 213 Immediately I was skeptical because upon entering the hotel lobby a lady was at the vending machine without shoes on red flag When I entered my room I noticed upon checking the bathroom there was hair on the toilet back some clear glue looking substance stuck to the sink bowl and top and when I decided to look at the blankets there was visible old blood stains on them The phone and tv remote were both gritty and visually dirty The second bed I never even considered since there was a visible blood stain or some brownish yellow spot right on top of the comforter I alerted the front desk and after being emotionally exhausted hence why I decided to get a room I had the inconvenience of gathering my belongings to go sick downstairs to get a new room The new room was better however the phone tv remote and shower curtain were all dirty I was told by the front desk I would be discounted due to all that happened but I was not That was a week ago I do NOT recommend this hotel nor will I ever go there again Disgusting photos will be uploaded via company review through Google

In April we stayed two nights at

In April we stayed two nights at Hawthorn Suites Jacksonville Unfortunately it will be our last stay at a Wyndham resort We booked and paid our stay at Expedia but the hotel also charged our Visa Since April 19th I have been trying to get help from Customer Care to get the extra charged money back but without any luck I get some very strange answers when I ask to get our money back the best was that I had to solve it with our own financial institute And now I have given up writing to custumer care Dear Hawthorn we would have considered to stay some nights at one of your places at our trip next summer but I guess that won t happen

SCAMMERS

SCAMMERS THIEVES CHEATERS BOGUS IRRESPONSIBLE IGNORANTS Not sure whatelse to call these scammers I had confirmed booking for check in on 24th July on 23rd late evening I called the hotel and told them that I would be arriving late after 9pm ET which the front end desk person acknowledged and said NO ISSUES But when I visited the hotel on 24th July at 11 30pm some black lady CASUALLY says she is sold out and when I told her that I HAD A CONFIRMED BOOKING she says she gave the room to the person who paid upfront Note I gave my credit card details to these scammers while booking At midnight around 0 hours I was roaming on Boston streets looking for hotels FAST FORWARD to July 27th I checked my credit card transactions TO MY SHOCK RAMADA HOTEL BOSTON CHARGED ME 179 AND SINCE 9PM ET I have been trying to reach out to the front desk I STILL DID NOT GET ANY ONE ONLINE I AM STILL ON HOLD AS OF 10 38PMON JULY 28TH I AM GOING TO THE LAW FIRM TO FILE A CASE AGAINST THESE SCAMMERS FOR HARASSING ME AND STEALING MY MONEY