


Based on authentic user experiences
Rosey
6730 reviews
N/A
8 months ago
Credit card claim to get our deposit back
Wynstan quoted on a Crimsafe security door at my house We paid a 50 deposit which was 600 After chasing them up several times they finally booked a time for installation Immediately the installer arrived he advised that the door could not be installed because the porch had not been properly measured by the Wynstan representative Wynstan then proceeded to ghost me when I tried to get a refund for the deposit Advise to anyone in a similar situation - if you paid by credit card you can raise a claim with your credit card provider If not you can lodge a vcat claim for 67 We lodged a claim with our credit card provider and Wynstan tried to protest the claim however we provided a stat dec showing exactly what has happened and we were reimbursed I would NEVER recommend this company They failed to measure correctly and then they attempted to keep our 600 deposit having failed to provide the security door There was no attempt by Winston to resolve the situation They just tried to pocket 600 for nothing
Rachel Cutler
6730 reviews
N/A
8 months ago
Wynstan Blinds and Awnings
The quote guy came out in early June 24 outlined a great plan advised they would use the power near the site for the awning and gave me the impression it would be hardwired Installation finally happened in August 24 the awnings were installed with cords instead of being hardwired and one of the cords doesn t reach the power point Just use an extension cord was their suggestion I said no if it was going to be like this you could have put the cord on the other side of the awning where it would reach to a power point Oh that s easy to fix great do it More than two months later it still hasn t been done I ve reported it several times get told that Wynstan Coburg don t have a manager go through customer service I ve done that and I ve just done it again I didn t pay almost 7000 to have awnings with cords hanging out like a dodgy xmas tree Just got a call from the installer who promised two months ago to get it done - said he has been so busy with new jobs that he couldn t get it done Don t use Wynstan once they have your money there is no commitment to giving you what they said they would
Rodney Ward
6730 reviews
N/A
8 months ago
This post is on behalf of my friend don t use Wynstan blinds
This post is on behalf of my friend Gail Taylor Gail ordered folding flyscreen door she paid a deposit and waited a couple of months for installation The guy doing the job took 4 days to do the job and within a couple of days it nearly fell off I ve sent five emails and visited the store twice with Gail and each time we re told somebody will contact you but nothing Today Gail was told Mark will call you today ti get it fixed its now after six o clock and still nothing Unfortunately Gail paid for the whole job so obviously now they ve got the money they couldn t care less so my advice to people is if you want any type of blinds don t use Wynstan with a Y because they are dodgy to say the least
Phil Woodworth
6730 reviews
N/A
8 months ago
Shocking experience and result
- 7 months from order to delivery- Several misleading and incorrect timelines- Forgot to check measure- Awnings were given scallops which were not selected or discussed - they look hideous - Colour ordered based on the website list of allowed colours ended up being unavailable - in fact we were told that the website was simply wrong and needed updating- No follow up for satisfaction or apologies for the delay
Ruth White
6730 reviews
N/A
8 months ago
Wynstan faulty blinds continually failing and NO ONE WILL HELP ME GET REFUND
Wynstan blinds faulty product repaired many times and wont give me a new blind or a refund Keep saying they can fix it but it breaks again My warrantee expires in 8 weeks after 3 years are they waiting till then so I have to PAY for repairs No-one is hearing me - customer service doesnt help installers dont help they all say if it can be fixed we fix it So how many times for it to malfunction before they agree to a refund or a new blind