Xxl Reviews

ATROCIOUS Customer service

THE WORST Atrocious customer service Discriminatory practices NO telephone support for my dyslexic partner I had to get onto chat to help him get customer service only to be told that there was NO WAY he could get support via the phone The CS agent said they could take all the time my boyfriend needed to chat Which was pointless because I pointed out that someone who had extreme difficulties reading also has extreme difficulties writing The stupidity was epic I also pointed out that a customer should not need to rely on another person in order to contact customer service It is a huge assumption that someone with a disability can just ask anyone to handle their customer service issues for them XXL staff get paid to help customers I don t Also in Norway the land of inclusivity XXL is breaking the law by not providing appropriate services for person with disabilities Shame on them Take your business elsewhere

Extremely horrible customer service

Extremely horrible customer service I bought the shoes from the brand Bergans The side of the shoe got damaged while I was walking and the sole didn t feel comfortable at all The shoes were worn literally once and I want to put them to trash Customer service online just responded with automatic message that wasn t helpful at all The sellers in the store were extremely rude and unhelpful They even admitted that the shoes are horrible quality but they can t do anything about it because I wear them already

Experience of bicycle service at XXL Alta

Experience of bicycle service at XXL Alta is worst I ever had The young guy who are fixing bikes did unacceptable wrong work But after sometime I tried ones again hoping that this time will take my bike for service someone else It was the same guy but I gave him second chance His job on fixing bycicle was so bad again and totaly wrong and it cost me money that it shouldn t cost However I don t want to go on details just highly recommend for everyone in Finnmark to do it anywhere else cause I don t believe someone do it worse than this guy

Klarna for online payments

About 70 of people that use Klarna hate it myself included They are an untrusted company and XXL use them for online payments making purchases with XXL untrusted They add on extortionate late fees for bills that they never send Very disappointing to see XXL integrate such a bad service

xxl no

Excellent product store along with a huge product collection whether it is winter clothing trekking or all sports and waters sport-related products its one door a stop usually they announce offers every week and you get the best international brand at a reasonable price

good range of sports equipment

good range of sports equipment but their prices are often higher than competitors

I use Xxl quite a lot and willing to

I use Xxl quite a lot and willing to give a 5 star to the company Some suggestion to new users 1 register your Mobil when buying It is easy to return when you want later And also point back later 2 online support is not working as you want Try to use physical store when you need help Like Return or repairing fix small issue for like bikes 3 I like Klarna payment but some may not It is a kind of extend the billing time Why not 4 Read more the offer news And find the best for you 5 I always think the quality of their major product is good enough future may some cheap Brand but as far as you know what to buy

Good outdoor store and make good memories

Went to the store in Sentrum to try out some bicycle shoes and was attended to friendly store attendants Went home and bought it online A week later the price of the exact shoe dropped Had a chat with customer service and they fixed the price to the discounted price Everything went smoothly Was absolutely satisfied and had amazing time cycling with the new pair of shoes in summer