Based on authentic user experiences
Bernadette Ferry
6730 reviews
N/A
6 months ago
Driver picked me up at my apartment in
Driver picked me up at my apartment in Abu Dhabi to take me to dubai airport However the driver fell asleep at the wheel twice I had to shout to waken him At one point he stopped and poured cold water over his head He informed me he had been driving for over 36 hours It was terrifying ride I ve not had any response from there customer service after several emails I would not recommend
El
6730 reviews
N/A
6 months ago
Really disappointed
Really disappointed We had Yam booked on our package deal for a transfer Our flight arrived early and we queued to show our passports and baggage was there straight away Went to the arrivals area and the driver had gone Said he only waits for 60 minutes but started the 60 minutes the moment the plane had landed I was speaking to him exactly an hour after landing and he had already left Didn t answer my calls didn t arrange anything else emergency numbers don t connect Terrible service We had to pay for an Uber on top of what we had already paid
Sarah
6730 reviews
N/A
6 months ago
Didn t turn up for our transfer on
Didn t turn up for our transfer on arrival and no one answering the phone Late on our pick up to the airport Car dirty and driver drove dangerously
Chris O neill
6730 reviews
N/A
6 months ago
They go the extra mile for all
They go the extra mile for all collections drop offs there communication is very amazing
Lee Smartt
6730 reviews
N/A
6 months ago
Yam Tourism - efficient competitive costs and friendly
Easy to locate the company rep at the collection point taken to the car quickly after we landed competitive pricing compared to other companies and a very friendly driver who chatted away the whole journey to the hotel which is itself was very quick and comfortable ride in a clean car I visit Dubai numerous times a year and will be using Yam Tourism again
Ebenezer Newton
6730 reviews
N/A
6 months ago
The driver had a lot of patience
The driver had a lot of patience waiting for me while I was dealing with immigration documents and looking for my luggage he waited and waited till I came out and he even excuse the delay
Antonio F
6730 reviews
N/A
6 months ago
Very kind staff
Very kind staff kind driver Kaisar
Fiona Williams
6730 reviews
N/A
6 months ago
Excellent communication
Our Travel agent booked Yam and they were extremely good great communication on collection and departure to the Hotel Drivers were excellent
customer
6730 reviews
N/A
6 months ago
Good service excellent customer service
Excellent slight delay on arrival they waited and also the rep was excellent Return journey confirmed time prior to pick up and informed time would be at Hotel on day did not disappoint No qualms simple friendly and efficient
Cathy Swanson
6730 reviews
N/A
6 months ago
Excellent service by our driver
Excellent service by our driver Kaiser Was greeted at reception and great communication A service