Yayzi Reviews

Very Happy with the Service provided

Very Happy with the Service provided Yayzi and TalkTalk seem to be the only FTTP providers that offer their service over DHCP If you want to use a PFsense Opnsense router this is a godsend as the older PPPOE connections every other ISP uses causes the entire connection to go over a single CPU thread I don t like the idea of this at all When line speeds are going up to 2 5GB s This will be an issue on PPPOE connections

Excellent Full Fibre broadband

Excellent broadband - up to 900Gbps upload and download 2 gamers and a streamer in the house and never any buffering Used to have Sky ADSL and sometimes had buffering issues with that so cancelled it and got Full Fibre to-the-home

Support Should Rechristen themselves as InstaHelp

These fellows are brilliant when it comes to helping you sort your issues out and very quick to respond even late at night around 10 30 p m An almost instant diagnosis of your issue from their end Very clearly worded emails so that you can remotely access your router and change settings Many thanks to Liam Chris and Stefan

Recommended by old people

written on behalf of my parents A family member recommended yayzi to me and their experience was great We needed no hassle as my wife is disabled and we re both in our later years We thought long and hard about going to a smaller company but their reviews are getting better and better My router arrived yesterday and the city fibre people came today as arranged and did their work plugged everything in and I was online in less than an hour So I can tell you of at least 2 happy customers

Great Service and Speed

After the worst experience following airbroadband zybre throwing us all off the service with 0 contact I found Yayzi I emailed and spoke with Liam about the switch over process and I decided to go with them I was set up within a week with 0 hassle and had the direct debit date selected for a date that was suitable I have had 0 outage over the advertised speeds never below Any time I have a question they email me back within a day which is great for email customer service Highly recommended

Honestly I rarely leave reviews but

Honestly I rarely leave reviews but Yayzi got back to me super fast I had a couple of quick messages with Stefan who was super friendly and most importantly human which is rare in customer service He sorted out my issue and I was sorted pretty quickly I was really surprised as I was expecting poor CS after hearing these smaller city fibre providers don t have the best customer service but no pleasantly surprised thanks Stefan

Smooth installation with good service

A team brought in from outside the local area gave a clear explanation of what they needed to do and carried out the installation very smoothly All my questions had an answer that were clear and understandable The connection with the router which arrived the next day went equally smoothly and I have been happy with the speed with only one drop-out which was explained via the web-site Not sure that the My account- Online portal provides accurate information on my account The Dashboard - Yayzi Broadband does show the payments that agree with the contract

Yayzi all I can say is AMAZING

Cityfibre come to install my 2 5gb broadband ONT box on the 22nd March I then plugged in there supplied router and away I go The speeds wired 2 3gb download 2 2gb upload speeds and wireless roughly 700-1200mbps speeds I don t have no more dropouts and also get really low latency etc I will say ignore the negative reviews and get Yayzi broadband now UPDATE I did originally have some problems with slow download speeds which didn t realise was my antivirus