Yescapade Reviews

FAKE ONE AND SUCK A

The customer service is sucks and they are slow at responding Meanwhile normally all agents can refund fully 24hours but this took so long to refund I need FULL REFUND

cant trust them they can just cancel if they want

i made a res for may got a voucher my card was charged then after 6 days i get a emaiil sayng they made a error with the price adn they are canceling it a voucher is a contract i cant just cancel but they can i have the voucher unethical they were not the only site with the same price at the time i booked

Be aware of posts with no reviews but a number of hires

There are no safeguards in place to protect you as a customer from irresponsible and dodgy vehicle owners Be aware of owners advertising one vehicle and then switching it to another without updating the details on the app or in the hire contract We ended up driving with no insurance which was the responsibility of the owner and Yescapa refused to do anything about it They even refused to allow us to leave a review on the post I can only assume that all other hires of this vehicle owner had the same experience but were unable to leave a review

Scam

Scam After booking a hotel in Puerto Vallarta with them my credit card was compromised and I don t think for a second it was coincidental I am very diligent at monitoring my card online and was already hesitant to book with them but a friend encouraged me My bank did refund me but it took a while and I was without almost 4000 on my credit card until that point Needless to say I cancelled my reso with them after this happened and will not be using again

Please avoid using this company

Sure here s a revised and extended version of your review Do not book through yescapade com While it might seem like a cheaper option initially it ends up being more costly due to their exorbitant cancellation fees They appear more interested in canceling your booking to collect these fees than in genuinely helping you with your stay I emailed the only contact option they provided asking if it was possible to change my reservation dates Instead of assistance I received a response stating there was no availability and that they would cancel my reservation Additionally they sent a text message stating that if I didn t reply quickly they would proceed with the cancellation I promptly replied clarifying that I did not want to cancel but was seeking a solution as my travel dates had changed I was looking for alternatives and solutions from them Despite this they responded that my reservation was canceled and informed me that I would need to make a new reservation if I wanted to change my dates In every email they repeatedly mentioned they would keep 15 of my payment as a cancellation fee At no point did I mention cancellation in my emails I have a wedding to attend and now just five days before the event I am without a reservation The money they will supposedly reimburse which I am not confident will actually happen given their behavior will take up to 12 days to return to my account Please avoid using this company they are scammers Their customer service is appalling and they prioritize extracting fees over providing any meaningful assistance

THey wont help for nothing after you pay

I needed to know if i need to upgrade the room to not be cancel by the resort because they still under renovation as the hotel cancel som r servation 1 day before the trip and relocate you another resort i cannot be removed then as for help snd they ssid Do it yourself I do not recommand yescapade they wont help for nothing after you pay

Legit company with wonderful prices and service

Back in February I was looking to book 7 rooms for 5 nights at a Cancun resort Most of the USA websites had similar prices I the Found Yescapade com and their prices were much better I saved 2500 booking through them But it made me nervous because I did not know if they were legit or not After making the reservation I called the resort in Cancun directly to get confirmation that the 7 rooms really were reserved And they were We got back from the vacation last night It was fabulous and thanks to Yescapade we save a lot of money At the resort there were a lot of people from other countries and it turns out the USA travel agencies charge a lot more than those in other countries I tried to do some research and I think Yescapade is a French company explaining why they charged less I also reached out to them when I had some questions and got responses pretty quickly They are legit and I will definitely use them again

I purchased an all-inclusive hotel

I purchased an all-inclusive hotel package in Mexico via Yescapade a few months ago I was introduced to the company via Tripadvisor ca since multiple companies will list competitive pricing for the same product I took a leap of faith originally as I had no familiarity with the company but the deal was too good to pass up My confidence to proceed rested in the 14 day penalty free cancellation I waited about one week to have everything processed and then I reached out to both Yescapade and the hotel directly to confirm my booking Everything checked out and the trip went off without a hitch I would happily recommened them to others

Great I saved 25 on the hotel

Better rates than I ve seen on other sites No issues have been experienced