Yesss Reviews

the worst internet on earth

They have bugs in their topup system They know about it I ve lost 20 euros because of it I Keep calling support they open tickets to refund me 20 euros No refund Calling support again turns out tickets get closed with some made-up reason just plain lying One month of runaround like this No refund still Just avoid them

They have bugs in their system you will lose money without refund

I bought a one time extra 1GB for 4 for 30 days cause I had no internet at home It is NOT possible to remove this service and the support will NOT do this for you Therefore when I want to renew my monthly 10-15 basic package 4 are taken BEFORE to add me 1GB This makes absolutely no sens and is a huge scam Since then it s not possible to unsubscribe from a one time service The support team is SO bad waiting months to get an answer when they decide they will actually answer to you and makes NO effort to help you whatsoever Just send them your PUK Code and ask to transfer your number

One-time purchase are NOT possible to unsubscribe from Therefore you are charged every month for them Scam

It takes weeks to get an answer from support If you do not use the prepaid option it is impossible to activate a package for just a month 30 days it has to include a whole month depending on the day you activated your contract So if your contract was signed on the 1st of a month and you want a data package on the 2nd for a month this forces you to pay for two months This is the most ridiculous and confusing policy I ever encountered

Non existing support crazy data package policy

Worst customer service ever As they have no physical shops you have to call their hotline After more than 20min an unfriendly lady picked up the phone and gave me the impression I d bother her After asking me my number she hung up and now I m waiting again 20 minutes so someone can help me with the configuration of my internet

Worst customer service ever

They cancel your SIM contract without warning and try to move you to a more expensive plan if you don t use their SIM card for 12 months I m often abroad and now cannot authenticate with and use multiple Austrian governmental services websites and possibly must travel back to Austria thanks to them They also make BS excuses about great demand to justify very slow replies when you e-mail them Update After e-mailing them and waiting 2 weeks they agreed to keep contract and plan Update 12 03 2023 Contacted them to get a free replacement for me broken SIM card as stated in their form They took weeks to reply and refused to follow their guidelines and provide an RMA number for me to send them my broken SIM card and get a free replacement as indicated in their form and instead rudely instructed me to purchase a new one

Poor policies slow rude and unhelpful useless support

Rather NOOOOO - Very opaque pricing I had unusual costs which I could not see after asking several times Maybe contract is better but with prepaid card you can only see the costs via the itemized bills of the last 3 months - which you have to download regularly yourself if you want to see into the past In the end it cost as much as a quality provider

Rather NOOOOO

I have no words Didn t think something like this is possible in central Europe they don t have any clue they are drawing over 300 eiuro from my account without supplying me with a working contract and calls and mails they reply I ll get it refunded 4 weeks later still no refunds incredible

Incredible service

False advertising very unstable and slow internet not even a quarter of the adverticed speed well you ll get those speeds in the first 2 months Most of the offers are way overpriced so you ll be better of buying from a non-discounter

Just terrible

I double checked with customer service that I picked the right package to be entitled to roaming but once I leave the country nobody can reach me and the internet isn t working either happens in any EU country tried in Greece Hungary Croatia I asked customer service for help while I am in the country They said it should work and that I need to connect Like if I haven t tried that So the only option is to call them again once I am abroad which is funny because I won t be able to call them since my phone won t be working

Roaming doesn t work in any EU country

The Yesss website does not allow you to load a pay-as-you-go SIM card online Instead you have to go and buy a voucher in a shop which can be difficult The phone support is generally unhelpful I don t recommend this provider