Yeswelder Reviews

Customer support at its best

Customer support at its best After sending in the video showing the problem with my welder I received my new machine in about two days In no way did I expect to receive it that fast YesWelder is pretty much a new company With Customer Service such as this I m sure they will be successful This is the epitome of what Customer Service should be Customer Service is every bit as important as the product itself Way to go YesWelder

Good value for the money and good customer service

I was searching for affordable hobby welder I have looked through many welders available on Amazon Ebay and concluded the Yeswelder 205DS multi-process welder offered best value for the money from reliability standpoint and it s presence on the market having wide variety of welding equipment and supplies It also had many positive reviews I had issue with shipping the customer service quickly solved my problem Great customer service I really like the welder and will use it for many projects

LY800H Helmet flashing issue

Have suddenly had a recurring issue with flashing with my Yeswelder Helmet Pro 2 0 LY800H Contacted Yeswelder support and they came back right away and asked me to check a couple of items These did not resolve the problem so they are shipping out a replacement helmet Service is awesome response time is very quick and you feel yu are dealing with a real person Have also bought a welder from these people which I am very happy with Not a professional welder just into some hobby welding I have been waiting for for a long time

Having purchased several items from

Having purchased several items from YesWelder - to include welding helmets and a plasma cutter I have found the customer service to be outstanding Troubleshooting the plasma cutter my email was replied to quickly and included detailed instructions on troubleshooting The tech even took the time to take a few photos of test points and attach them to the email I wish other companies would take note of their customer service that sadly is rare these days I will continue buying from Yeswelder knowing they will take care of me after the sale

Helmet is great the display is night an

Helmet is great the display is night an day difference from your average one True color is amazing it makes your welding experience easier and much more clear to see I m just starting in the welding getting certified and I will be coming through them for my welder and other welding needs Thanks everyone for being so respectful The products are everything as described and then some I appreciate it

Customer Service

I was happy with my welder but it did unfortunately stop working I emailed the company and Raymond responded the same day and helped me with the warranty process After sending in pictures they sent me a new unit the following day Mistakes happen and they were helpful and quick to make things right I appreciate their assistance and good customer support

Fast and thorough customer service

I had a fantastic experience with YesWelder and their support agent Raymond When my TIG torch broke I was worried that it would take a long time to fix or that I would have to buy a new one However Raymond was able to quickly diagnose the problem and provide me with the replacement parts I needed He was friendly professional and incredibly helpful throughout the entire process I am so grateful for the outstanding support that Raymond and the YesWelder team provided They truly went above and beyond to ensure that I was a satisfied customer

Raymond and the rest of the team are

Raymond and the rest of the team are awesome they bro resolves issues immediately Some of the best customer service I have received in a very long time

10 10 recommend

I bought the Tig mig stick 205DS welder for my fianc He works in a refinery he said it s just as good as the big name brand welding machines at work Unfortunately it came in with a dented handle I sent a message to the customer service line Within 12 hours I had a response with assistance getting a new handle 10 10 on the machine 10 10 on the customer service This YesWelder is worth having in your reach for those at home jobs