


Based on authentic user experiences
Antoniya Hristova
6731 reviews
N/A
8 months ago
Worst car rental ever
My partner and I had a terrible experience with York Car Rental in Cancun Mexico In the afternoon on Dec 24th we arrived at Cancun Airport No one was waiting to pick us up as per our reservation We called all 3 phone numbers provided in the voucher but no one answered Later we took a taxi to their office only to find that they are not there and no one has heard of them either Very disappointing experience and not a great way to start your holiday
Ashley Gosse
6731 reviews
N/A
8 months ago
Theft
We rented a car from York last summer They incurredcharges for tolls we used and billed us No issue paying this however it was sent to a credit collection company without trying to notify us first Regardless we paid the fee 95 Recently in error my husband paid the credit recovery agency money that was meant for CRA 2000 When he contacted them they advised the money was already sent to York via chqs chq s and dates were given When we spoke with York we received nothing but a runaround them denying this had occurred At the end of the email today they advised they weren t helping and to go ahead and proceed with legal action Keeping the money is theft We require the money to be returned asap
BlaqGal
6731 reviews
N/A
8 months ago
Not even 1 star
Not even 1 star This company needs to be shut down IMMEDIATELY I rented a car for a week to see the birth of my grand baby out in The Springs I go to pick up the car and the FRAUD IS REAL They want to see the proof of your FULL COVERAGE insurance If not it a 40 extra charge on top of the 500 NON REFUNDED security deposit some how i only received 222 back I called my credit union and put a dispute on them and I will be call the airport and anybody else to let them know how it making the entire airport look Then after I m on the phone with the guy and asking him about the charge bc my original week was 122 and some how the extra day was 287 So once I asked for corporate number he tells me We manage our own car lot I saidddd yesssss I see A Fraudulent one then he hung up in my face So now my credit union has put in a report about them I m disgusted for even staying with them I should ve followed the other 4 families back to the airport to another company The black guy a the counter that bribe me to give him a good review for the FREE 61 hidden charge upgrade don t worry GOD DONT LIKE UGLY I was never giving nor email my contract but thank God I do online banking there s so much I want to say but STAY AWAY FROM THEM
Karen gorham
6731 reviews
N/A
8 months ago
Regina Thompson says it all
Regina Thompson says it all I wish I read her review before I booked through Hopper I walked away with no car because I refused to pay the ridiculous fees and excuses for cars 5 customers in a crazy little office with one slow scamming employee for over 2 hours and ALL experienced the same thing Crazy they are allowed to to business NEVER rent from them or their scan companies
Wilson
6731 reviews
N/A
8 months ago
Horrible customer service
Horrible customer service we couldn t even get the car and we had to get one from a different rental car supplier This is a scam and I encourage you to not rent from them and they threatened me with charges because I brought up the fact that they re a scam Joel Hispanic dude with rings was a horrible worker at the front and the manager of the place was the worst employee and the worst I ve ever been treated Do not go here it is a scam and a waste of time to even get to the place which is a couple miles away I ask the company to replace these guys and be more apparent with their clients
Jen S C
6731 reviews
N/A
8 months ago
Please if someone else was SCAMMED for YORK CAR RENTAL CONTACT ME ASAP
Please if someone else was scanned by this company York car rental in Toronto charged a crazy amount please contact me jennycruz1778 gmail com so we can collect data an sue this company is scanning a lot of people we need to stop them asap and prove they re scans Please please please share this information to find more victims of fraud
Unhappy
6731 reviews
N/A
8 months ago
Scam do not ever use them
Just like everyone else has said a total bait and switch scam The thing that really pissed me off was that American Airlines Rewards offered up this scam of a car rental company in exchange for miles I arrive to pick up car and it s nothing but added fees and outrageous details about insurance You had to show them your declaration page of your insurance or buy out of that on a per day basis I walked out without talking car and now am formally complaining to AA
Abbi colorado
6731 reviews
N/A
8 months ago
Insurance SCAM
I was asked for declaration of insurance and then they said I needed additional coverage and proceeded to charge me 30 dollars daily for additional coverage When I got to my hotel I called my insurance and adjuster coverage to meet the requirements that York rental needed I called York to let them know I had the coverage and for the remaining rental days would like refund They said No that I signed a contact with them I then asked for my policy and declaration for the insurance that I paid 30 additional dollars for and they hung up on me I called Priceline and explained all of this they did not help and said I should of bought the insurance thru them
A H
6731 reviews
N/A
8 months ago
Avoid
Avoid I Was ask to pay additional fees and my deposit was 1 000 00 with full coverage insurance Not located at the airport I will never use a bundle package from priceline or expedia again My car had an overwhelming air fresh smell to later go away and smell like ass freaking awful Seats were dirty Paid for small suv and got a small Nissan Sentara I hated everything about this experience It s a shame and disgraceful what this world had came too Stressful stressful stressful
apix
6731 reviews
N/A
8 months ago
SCAM If i could give negative stars i would
SCAM PLEASE REFRAIN FROM USING THIS SERVICE They mention everything at the time of picking up the car about going out of province and about insurance which they make you buy from them at time of pickup and nothing about how you will be charged for going over 200kms It is advertised as unlimited mileage and nowhere on the website does it state charged for excessive KM unless after you make the reservation and listed as hidden fees They don t even have their company listed on google maps as so people cant leave reviews UNPROFESSIONAL AND UNETHICAL BEHAVIOUR