Yorkcars-taxis Reviews

Arrogant man on the phone

Arrogant man rang me when I booked through the app last night to tell me he wouldn t take my booking because he assumed I was drunk and it wasn t far enough when in fact my friend can t walk that far at the moment Put the phone down on me while I was explaining this whilst muttering f ing idiot usually a good service but not with this certain employee

Completely disgusted disrespected wnr back 8n York hospital because of today s charade

Completely disgusted If this is how 8ve been disrespected after using this company over any others always tipping and using you as least twice a week 5u3n you haven t a clue about customer service I will NEVER book with you again

Worst experience with driver

I use this firm all the time and never had an issue but on the 22 08 23 I had the worst experience with a taxi driver he was rude towards not only me but my children who are only 2 and 5 years old It was completely inappropriate an unnecessary If I get designated this driver again I will no longer use this firm

Very questionable business

Very questionable business They agree a fee with you for a fare demand pre payment by card Then when they arrive they demand an extra payment saying that they originally misquoted The extra charge is just added to your card You have no choice because you have paid upfront for your fare Driver ok but avoid at all costs Do not pre pay unless you want to risk extra payments being taken

Worst taxi service going

Worst taxi service going Pre booked for 7 30 pick up a few days before what they don t tell you is you re not pre booking a driver No driver was assigned to me by my pick up time then no updates until 20 minutes later when a driver shows up and I ve no option to cancel Thanks for making me late for my own graduation mate

Appalling

Appalling waited 2hrs for a dog friendly Taxi when it turned up the driver looked at us drove away wouldn t answer his phone 100 Ignorant If he doesn t want a dog in his taxi that s fair enough but don t advertise yourself as dog friendly and at least open your window and say No again 100 ignorant

Phone and bank cards stolen

Two weeks ago Aug 15th we travelled in a taxi owned by York Cars as soon as the driver left we realised a bag had been left in the car and called the taxi company They told us the driver had turned his phone off and hadn t been back to work therefore shouldn t have had any passengers The next day when we still hadn t heard back I cancelled my bank cards remotely wiped my phone and ordered a replacement SIM card Despite all these precautions I found out that my bank cards had been used my phone was also later hacked and attempts were made to access my online banking accounts The taxi company called us yesterday and the taxi driver claims he knows nothing about about the bag

Unreliable - AVOID

Our hotel pre-booked York Cars by telephone to take us to an important and time critical appointment this morning Car never showed up and when the hotel chased it was told they wouldn t be coming anytime soon as there were no cars available So cross - why take the booking AVOID