Youfit Reviews

No communication and very bad service

I have joined the club for a year in holiday inn in Colchester the staff in the reception enrolled us in the scheme they didn t mention that we need to send an email one month before the year finishes to cancel our membership Now after 3 months of cancellation I received an email from the debit collection to pay 92 one month fee admin Very bad communication and very bad serviceNever again

I joined Holiday Inn Leeds Brighouse Beware

I joined Holiday Inn Leeds Brighouse youfit club I was advised by the supervisor to take out a 3 month contract He never verbally mentioned that after the 3 months I would still be on a rolling monthly direct debit contract I personally think this is a very devious underhand way of doing business but then they obviously don t care as long as they can keep tricking conning people into joining and not explaining the full facts of the membership payment face to face

CHEAP IS EXPENSIVE

CHEAP IS EXPENSIVE I started a membership under a Black Friday promo No dues until January There is no such promo you will end being charged two annual fees in 12 months no matter what you do They charge the first annual fee in January because the no dues until January mean you will end paying the annual fee later than the day you sing in for the program Then they will charge another annual fee on the month 12 EVEN IF YOU CALLED AND AGREED WITH THEM NOT TO RENEW YOUR CONTRACT The gym is dirty there is no control and people leave sweaty paper towels on the cardio machines Between 6 pm to 9 pm you will not be able to work out properly because they don t have enough equipment to attend the demand of their service

Not fit for purpose

I joined Youfit Lancaster last summer The ladies changing room is a joke there is little privacy three toilets and four showers When you have been in a class of at least 30 ladies your wait for the toilets and shower s was horrendous especially when one of the showers was broken for some considerable time The only positive thing I can say about Youfit Lancaster the staff were lovely they put up with a lot from members who constantly complained of broken equipment The higher management need to think less of themselves and more about the frontline staff because with out them there would be no Youfit

1billion profit for IHG Holiday Inn Youfit etc

Youfit and Holiday Inn are part of IHG Posted on Reuters today was a report stating that IHG made over 1billion in profit I suggest there is plenty of money to have state of the art services that do not malfunction They could pay staff better too with so much cash Customers are at least as important as shareholders I might buy a few stock myself

Harassment of disabled

Unfortunately YouFit is dishonest They make it impossible to cancel a membership for any customer who becomes disabled They have zero English speakers in their customer service department and they actually hang up on you to prevent cancellation These shady practices are not necessary in this industry Plenty of other gyms do not harass the disabled It should not be complicated to cancel a gym membership if the gym management is honest We would have rejoined after the disability crisis healed But I cannot tolerate anyone taking advantage of the disabled

STAY CLEAR OF YOU FIT HEALTH CLUB SHEPPERTON HOLIDAY INNJoined the Gym at Shepperton and was

Joined the Gym at Shepperton and was missold was told we get this and get that but one week after joining what we had been promised was no longer available Could not use facilities as was broke for couple of months Gym caused me a lot of health issues because gave me exercises they should noty have given me But to cut a long story short it was agreed with manager that membership be cancelled and are now getting emails from debt collection requesting 61 Have told debt collection the story extplaining the mental issues but they keep on emailing What does one have to do when suffering badly with mental issues It is disgraceful PLEASE STAY CLEAR OF SHEPPERTON SURREY Clearly Manager not doing his job

Save your time and money Dont go there

Never going back there ever again They are scammers once they get your card charged they wont stop 250 days ago I told them to cancel my membership and I trusted they canceled it Today s date I m still being charged even tho I told them to cancel it Then I call my bank and they cant do nothing because it is an automatic payment what they can do is contact YouFit Also youfit now wants to charge me the annual membership because this bill is due within the last 30 days after I requested the cancelation by email When I requested such 250 days ago This is crazy